Senior Cloud & Digital Workplace Lead

SoftwareOne; Perth; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

SoftwareOne in Australia is seeking a seasoned M365 Senior Consultant to lead delivery, governance, and continuous improvement of Cloud and Digital Workplace services across ANZ. You will oversee local and offshore teams, drive service performance, and partner with Sales, Presales, PMO and Leadership to ensure high‑quality customer outcomes and predictable delivery.

The role requires 10+ years leading Cloud/Digital Workplace teams in enterprise settings, deep Microsoft Azure and AWS knowledge,

Qualifications

• 10+ years' experience leading Cloud, Digital/Modern Workplace, or Professional Services teams in complex enterprise environments.
• Strong technical understanding of Microsoft Azure, AWS, Digital Workplace/EUC, networking, identity, and security.
• Proven experience leading multi-disciplinary delivery teams across onshore and offshore environments with responsibility for capability, performance, and service quality.
• Strong commercial acumen with experience across Statements of Work, effort and cost modelling, margin protection, delivery governance, and P&L considerations.
• Demonstrated experience partnering with Sales and Presales across solutioning, customer engagements, delivery feasibility, and vendor or partner management.
• Strong executive communication, negotiation, and stakeholder management skills, with the ability to influence across Sales, Delivery, PMO, partners, and customers.

Responsibilities

• Lead and govern the delivery of Azure, AWS, and Digital Workplace services across ANZ, ensuring engagements meet quality, commercial, and delivery standards.
• Lead and develop local and offshore delivery teams, driving capability planning, coaching, utilisation, performance, and clear career development pathways.
• Partner with Sales and Presales during opportunity cycles to assess delivery feasibility, resourcing, effort, risk, and commercial viability.
• Provide governance across service delivery, including project handovers, resource planning, escalations, delivery quality, project closure, and continuous improvement.
• Act as a senior customer and stakeholder escalation point, supporting workshops, governance forums, steering committees, and key customer engagements.
• Drive improvements across forecasting, resource planning, delivery processes, service maturity, partner performance, customer satisfaction, and operational alignment.

Skills

Cloud leadership

Azure/AWS knowledge

Delivery governance

SOW & cost modelling

Sales/Presales collaboration

Executive communication

Job description

SoftwareOne in Australia is seeking a seasoned M365 Senior Consultant to lead delivery, governance, and continuous improvement of Cloud and Digital Workplace services across ANZ. You will oversee local and offshore teams, drive service performance, and partner with Sales, Presales, PMO and Leadership to ensure high‑quality customer outcomes and predictable delivery.

The role requires 10+ years leading Cloud/Digital Workplace teams in enterprise settings, deep Microsoft Azure and AWS knowledge,