Senior Clinic Operations Manager

Doctors&Co; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Doctors & Co. is seeking an Office Manager to lead a multidisciplinary team of nurses and medical receptionists in our South Ripley clinic. You will supervise clinical staff, ensure regulatory compliance, and drive profitability through efficient operations and effective patient flow.

The role requires strong leadership, experience in healthcare settings, and a proactive approach to continuous improvement in service delivery and staff performance.

Qualifications

• Minimum 2 years of Office Manager experience in a clinical/healthcare setting.
• Ability to lead multidisciplinary teams including doctors, nurses and admin staff.
• Strong understanding of healthcare regulations and accreditation.
• Experience with healthcare IT and EMR systems is advantageous.

Responsibilities

• Lead and supervise nurses and medical receptionists and coordinate with Doctors & Co. management.
• Oversee patient flow, appointment scheduling and high-quality patient care.
• Manage budgeting, costs, insurance claims and revenue cycle processes.
• Negotiate with vendors and manage contracts for medical equipment and services.
• Monitor daily operations and drive continuous improvement in workflows.

Skills

Team Leadership

Healthcare Compliance

Operational Oversight

Data-Driven Decisions

Tools

Pracsoft

Medical Director

Best Practice

Job description

Doctors & Co. is seeking an Office Manager to lead a multidisciplinary team of nurses and medical receptionists in our South Ripley clinic. You will supervise clinical staff, ensure regulatory compliance, and drive profitability through efficient operations and effective patient flow.

The role requires strong leadership, experience in healthcare settings, and a proactive approach to continuous improvement in service delivery and staff performance.