Patient-Focused Medical Receptionist

Doctors&Co; Ipswich City; On-site; AUD 42,000 - 60,000; Full time

Job summary

Doctors and Co. is seeking a friendly Medical Receptionist to join our South Ripley Doctors clinic. You will greet patients, check in, take co-pays, process paperwork, and schedule appointments, while keeping records neat and the reception area welcoming.

You will liaise with doctors, hospital staff, and patients, ensuring confidential handling of information and accurate billing. A year of experience and medical software familiarity are preferred.

Qualifications

• Proven ability to work in a team environment.
• Strong organisational and problem-solving skills.
• Excellent communication with patients and staff.
• Capable of multitasking in a busy clinic setting.
• Commitment to high-quality patient service.

Responsibilities

• Greet patients and manage front desk activities.
• Open/close clinic per procedure and schedule appointments.
• Process patient payments and direct billing.
• Maintain confidential patient records and from clinical software.
• Handle mail, emails, recalls and general administration.
• Ensure tidy reception and waiting areas and coordinate with staff.

Skills

Teamwork

Organisation

Communication (verbal & written)

Multitasking

Quality patient service

Tools

BEST PRACTICE

MEDICAL DIRECTOR

Job description

Doctors and Co. is seeking a friendly Medical Receptionist to join our South Ripley Doctors clinic. You will greet patients, check in, take co-pays, process paperwork, and schedule appointments, while keeping records neat and the reception area welcoming.

You will liaise with doctors, hospital staff, and patients, ensuring confidential handling of information and accurate billing. A year of experience and medical software familiarity are preferred.