Senior Client Operations Lead

News Corp Australia; Sydney; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Exclusively ours

Perks & discounts

Health & wellbeing

Time off

Financial wellbeing

Helping you grow

Giving back

Workplace Inclusion and facilities

Job summary

News Corp Australia is seeking a Senior Client Operations Manager to lead part of the Client Operations team, ensuring efficient and coordinated delivery for the Client Partnerships sales function. You will coach direct reports and own end-to-end workflow coordination.

This role drives process improvements, scalable tools and reporting, collaborates with internal stakeholders, and delivers executive KPI insights with rigorous data integrity.

Qualifications

• 3-5 years in client operations, sales operations, commercial operations, or similar in fast-paced environments.
• Proven track record leading end-to-end workflow delivery and cross-functional projects.
• Background in systems, tools, data accuracy, reporting, and stakeholder management.
• Experience coaching others and uplifting operational maturity across teams.
• Experience contributing to capability or training programs is advantageous.
• Proficiency in Google Workspace; strong Excel skills; Salesforce experience advantageous.

Responsibilities

• Provide day-to-day leadership and coaching for direct reports in Client Operations.
• Monitor workload, capacity, and priorities to ensure BAU operational continuity.
• Own end-to-end operational tasks and projects, manage risks, and escalate when needed.
• Identify and implement scalable processes, tools, and templates across the sales function.
• Partner with internal stakeholders and cross-functional teams to align workflows and drive change.
• Develop and maintain executive KPI tracking and ensure data integrity for reporting to leadership.

Skills

People management

Stakeholder management

Coaching & development

Cross-functional collaboration

Data accuracy & reporting

Process improvement

Change management

Tools

Google Workspace

Microsoft Excel

Salesforce

Job description

News Corp Australia is seeking a Senior Client Operations Manager to lead part of the Client Operations team, ensuring efficient and coordinated delivery for the Client Partnerships sales function. You will coach direct reports and own end-to-end workflow coordination.

This role drives process improvements, scalable tools and reporting, collaborates with internal stakeholders, and delivers executive KPI insights with rigorous data integrity.