Senior Client Manager

Carat; Sydney; Hybrid; AUD 100,000 - 150,000; Full time

Benefits offered by this job

5 weeks annual leave

Hybrid flexibility

Summer Fridays

Work-from-anywhere policy

Parental leave

Stock options

Job summary

Carat in Sydney is seeking a Senior Client Account Manager to lead key clients and shape their digital growth across performance media, marketplaces and D2C channels. This hybrid role combines strategic client leadership with hands-on campaign oversight.

You will manage 8-9 high-profile clients, coordinate cross-functional teams, and identify growth opportunities that deliver measurable outcomes for brands.

Qualifications

• 3+ years' account management experience in a digital or full-service agency.
• Expertise across SEM, Social Advertising and SEO.
• Confident presenting and reporting with Google Analytics, Google Ads and Meta.
• Strong commercial acumen and analytical mindset.
• Ability to lead multi-channel teams and manage complex projects.

Responsibilities

• Serve as primary contact for 8–9 high-profile clients with regular meetings and proactive updates.
• Guide channel teams with strategic direction aligned to client goals.
• Act as project manager, scheduling work and coordinating timelines.
• Oversee multi-channel campaigns ensuring scope, budgets and KPIs.
• Identify and present growth opportunities with measurable impact.

Skills

Account management

SEM

Social advertising

SEO

Analytics & reporting

Tools

Google Analytics

Google Ads

Meta Ads

Job description

Senior Client Account Manager

Sydney | Hybrid | Confidential Search

Our client is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces and D2C channels. They combine data, tech and strategy to drive measurable growth for some of the world's most recognisable names.

We're looking for a strategic, commercially minded Senior Account Manager who's ready to lead clients and shape their digital growth stories.

What You'll Do

• Act as the primary contact for 8-9 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins and proactive communication
• Support channel teams with strategic direction, making sure every initiative aligns with each client's overarching business goals
• Act as the project manager, scheduling work, managing timelines and ensuring seamless delivery across teams
• Oversee campaign delivery across channels, making sure scope, timelines, budgets and KPIs are met
• Identify and present new growth opportunities that deliver measurable impact for clients

What You Bring

• 3+ years' account management experience in a digital or full-service agency
• Expertise across SEM, Social Advertising and SEO
• Confidence creating reports from Google Analytics, Google Ads and Meta
• A confident presenter and communicator with strong commercial acumen
• An analytical mindset, you love connecting data to meaningful client outcomes
• Proven ability to lead multi-channel teams and manage complex projects

Why You'll Love This Role

• 5 weeks annual leave every year
• Hybrid flexibility, WFH Mondays and Fridays
• Summer Fridays, finish at 1pm for long weekends during Summer (Dec-Feb)
• Work-from-anywhere policy for travel and flexibility
• 12 weeks paid parental leave for the primary caregiver, or 4 weeks paid spousal/partner support leave
• Regular team events, lunches, celebrations and quarterly values week
• Stock options available upon joining

Ready to lead, grow and make an impact?