Senior Account Manager

Sydney Digital Marketing Agency Pty Ltd; Sydney; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Growth opportunities

Flexible working arrangements

Off-sites in Australia

Sydney CBD office location

Bonus scheme

Job summary

Sydney Digital Marketing Agency Pty Ltd is seeking a Senior Account Manager to lead strategy and client management for high-profile campaigns from our Sydney CBD office. The role emphasizes growth, data-driven insights, and close collaboration with production teams across Australia and overseas.

You will own go-to-market strategies, optimise ad campaigns, and foster strong client relationships, while enjoying a flexible, supportive culture with no late nights or weekend work.

Qualifications

• Minimum 5+ years of work experience in marketing (agency or client side).
• Minimum 3+ years Digital Marketing account management experience.
• Tertiary qualification in Marketing & Communications (majors in digital).

Responsibilities

• Day-to-day account management and client relationship supervision.
• Strategic go-to-market planning and campaign optimisation.
• Support to campaign coordinators and inter-department collaboration.
• Lead cross-functional teams on multi-channel digital campaigns.

Skills

Strategic mindset

Communication skills

Organisational skills

Proactiveness

Empathy

Education

Marketing & Communications degree

Tools

HubSpot

Google Ads

LinkedIn Ads

Meta Ads

WordPress

Job description

Sydney CBD | Full-Time | Start Immediately

Senior Account Manager

About the job

If you are looking for flexibility in where you work, an agency with a great culture (no late nights or weekend work) but still fast-paced where no two days are ever the same – then this is the dream role for you.

Established in 2012, for our next growth phase we’re looking for an experienced Senior Account Manager , who is ready for the next big leap in their career.

We are a growing team of strategic thinkers, super-clever-techies, data-fanatics and go-getters.

But we are also very much human.

And, of course, we also like to have a little fun along the way.

We have a great team culture and enjoy our playtime as much as our work time.

About you

You have worked 3 years+ in a marketing agency and are now looking for a role where you can take more ownership, and provide strategic insights while growing personally and professionally with an ambitious team.

Big brands and big campaigns are what get your creative juices flowing and you will be given the opportunity to lead the campaigns and strategic thinking with our top clients. And we might add some of the nicest people you would want to work with.

Sitting in our beautiful beachside office in Kingscliff, you will be strategising and directing million-dollar digital campaigns, dreaming up amazing customer journeys and delivering next-level CX.

You are a brilliant multitasker and understand we live in a digital first world, and you thrive on reviewing the data of your successful campaigns

All while enjoying the banter and laughs with our tight-knit team and easy-going culture.

When it comes to design and development, you will also collaborate with our production team here in Australia and overseas to ensure that we deliver excellence.

Must have

• Reside in Australia
• Unrestricted working rights for Australia
• A desire to learn by doing

PERKS - What’s in it for you?

Besides working with the smartest digital marketing agency in Australia (we think) and the best colleagues, there are some pretty convincing perks in the package:

• Long-term growth outlook in the business
• Opportunity to contribute to the business’ success with your ideas
• Off-sites at fun locations across Australia
• Stunning office location in the heart of Sydney CBD
• Work across different verticals: education, financial services, telecommunications, legal services, non-profit, health and wellness, recruitment and other business services etc
• Learning and development opportunities
• Open and collaborative culture
• Flexible working arrangements
• Performance-based bonus scheme

RESPONSIBILITIES

Your tasks will include, but are not limited to:

STRATEGIC

• Building go to market strategies
• Providing insights and recommendations to optimise ad campaigns
• Providing support to our campaign coordinators

OPERATIONAL

• Day-to-day account management
• Managing the client-agency relationship
• Facilitating Work-In-Progress Calls/Meetings and client workshops

EXPERIENCE

• Minimum 5+ years of work experience in the marketing industry (agency or client side)
• Minimum 3+ years Digital Marketing account management experience
• Tertiary qualification in Marketing & Communications (majors in digital)

KNOWLEDGE

• Social Media Advertising: Meta Ads, LinkedIn Ads, TikTok, Pinterest
• Google Marketing Platform: GTM, GSC, GA4, GBP
• Google & Microsoft Ads
• Customer Journey Mapping
• Marketing Automation: Hubspot preferred but also, MS Dynamics, Salesforce, Zoho or Active Camapign
• AI Platforms: Experience in GhatGPT, Claude, Gemini and Perplexity is essential

TECHNICAL SKILLS

• Data & Analytics
• Campaign Builds

SOFT SKILLS

• Strategic and Growth Mindset
• Thrives in a fast-paced environment, delivering multiple priorities at once
• Can deal with adversity and things not going as planned
• Proactive and always shows initiative
• Excellent oral and written communication skills
• Exceptional organisation skills
• Empathy and compassion
• Passionate about emerging industry trends

NICE TO HAVE

• Experience in Lead Generation Marketing
• Experience in B2B & B2C Marketing
• Experience in Team Management
• CRM: Hubspot, Active Campaign
• Native Ads: Taboola, Outbrain
• HTML: WordPress, Duda, Shopify
• Experience in On-Page SEO / GEO
• Experience in Project Management tools (Monday.com, Asana, Trello)