Senior Client Account Services Lead – ANZ Asset Management

T. Rowe Price Australia; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

T. Rowe Price Australia is seeking a senior client service professional based in Sydney to own end-to-end client outcomes for institutional and intermediary clients across Australia and New Zealand.

The role sits within the Global Client Account Services (GCAS) team and partners with Implementation, Portfolio Management, Trading, Investment Operations, Product, Legal and Compliance to anticipate client needs and drive effective issue resolution.

Qualifications

• Minimum 10 years of experience in client servicing, operations or account management within asset management.

Responsibilities

• Own end-to-end client outcomes for institutional and intermediary clients across Australia and New Zealand.
• Lead governance forums, operational due diligence reviews and escalation discussions.
• Oversee and coordinate ongoing client servicing activities and client reporting.
• Support onboarding, mandate transitions and major change events with cross-functional teams.
• Provide guidance and subject matter expertise across GCAS to promote consistent servicing practices.

Skills

Client servicing

Operations management

Account management

Stakeholder management

Risk awareness

Job description

T. Rowe Price Australia is seeking a senior client service professional based in Sydney to own end-to-end client outcomes for institutional and intermediary clients across Australia and New Zealand.

The role sits within the Global Client Account Services (GCAS) team and partners with Implementation, Portfolio Management, Trading, Investment Operations, Product, Legal and Compliance to anticipate client needs and drive effective issue resolution.