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SA Health's SA Ambulance Service seeks a Senior Claims Consultant - Injury Management in Adelaide to contribute to an effective Injury Management system, ensuring compliance and sustainable outcomes for workforce wellbeing. Reporting to the Director Workforce via the WHSIM Manager, you will support best practice and continual improvement within SA Health policies and public sector awards.
This full-time role runs to 31 May 2027 with ASO6 salary banding.
Job no: 954164
Work type: Full time
Location: Adelaide Metro Eastern
Categories: Human Resources and WHS
The Senior Claims Consultant is accountable to the Director Workforce through the Work Health Safety and Injury Management (WHSIM) Manager for contributing to an effective Injury Management (IM) system for SA Ambulance Service (SAAS), ensuring legislative compliance, and deliverable sustainability that will support best practice and continual improvement in accordance with the applicable legislation and regulations, SA Health Policy, and relevant public sector award entitlements.
WHSIM is a specialist function within Workforce. The team has responsibility for the planning, implementation, evaluation, reviewing and continuous improvement of Work Health, Safety and Injury Management programs across SAAS.
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.
An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enablingtimelyandequitableaccess for our patients to the mostappropriate pointof care.
To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.
PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.
TEAMWORK:We will work across SAAS, our health system, our partners,stakeholdersand the community to achieve our goals.
INTEGRITY AND HONESTY:We accept and uphold the standards and expectations of our organisation and communities.
RESPECT AND COURTESY:We will always be respectful and courteous toward our patients, each other, and all those we work with.
COMMUNITY COLLABORATION:We value our role in the community, and we value the communities we serve.
CHANGE READY:We know our communities’ needs will evolve and we must adapt to meet them.
AUTHENTIC LEADERSHIP:We will support leadership development for our people at every level.
As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/ for more information.
Simone Ford, Manager Work Health & Safety and Injury Management - simone.ford@sa.gov.au
5 November 2026 @ 11:55pm
ASO6 Claims Consultant - Role Description v12.pdf
22 Oct 2026 Cen. Australia Daylight Time
Applications close: 05 Nov 2026 Cen. Australia Daylight Time