Senior Claims Consultant - Injury Management

SA Health - SA Ambulance Service; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

SmartSalary Packaging

Job summary

SA Ambulance Service is seeking a Senior Claims Consultant in Injury Management to lead and improve injury management workflows and ensure legislative compliance within the WHSIM team. This is a full-time/term contract role aligned with SA Health policy and public sector standards.

Reporting to the Director Workforce, you will support best practice across SAAS, contribute to continuous improvement, and ensure services meet award entitlements.

Job description

Senior Claims Consultant - Injury Management

• Full Time / Term Contract (Up until 31 May 2027)

About the Role:

The Senior Claims Consultant is accountable to the Director Workforce through the Work Health Safety and Injury Management (WHSIM) Manager for contributing to an effective Injury Management (IM) system for SA Ambulance Service (SAAS), ensuring legislative compliance, and deliverable sustainability that will support best practice and continual improvement in accordance with the applicable legislation and regulations, SA Health Policy, and relevant public sector award entitlements.

About the Team:

WHSIM is a specialist function within Workforce. The team has responsibility for the planning, implementation, evaluation, reviewing and continuous improvement of Work Health, Safety and Injury Management programs across SAAS.

About SAAS

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision:

An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission:

Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enablingtimelyandequitableaccess for our patients to the mostappropriate pointof care.

Our Purpose:

To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

SAAS Values

PATIENT FOCUSED

We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK

We will work across SAAS, our health system, our partners,stakeholdersand the community to achieve our goals.

INTEGRITY AND HONESTY

We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY

We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION

We value our role in the community, and we value the communities we serve.

CHANGE READY

We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP

We will support leadership development for our people at every level.

SmartSalary Packaging

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/ for more information.

Application Information:

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/oradditionalrelevant history screening that may be applicable andappropriate Immunisationscreening.

Enquiries to:

Simone Ford,Manager Work Health & Safety and Injury Management - @sa.gov.au

Application Closing Date:

5 November 2026 @ 11:55pm

SA Ambulance Service provides emergency medical assistance, treatment and transport, non-urgent patient transport and high-quality patient care to the people of South Australia.

No matter where you live in South Australia, we will provide you with accessible medical assistance and transport when you need it.

As an integral part of South Australia’s health system, we pride ourselves on our ability to save lives, reduce suffering and enhance quality of life.

Source: This is an extract from the company's own website.

SA Ambulance Service provides emergency medical assistance, treatment and transport, non-urgent patient transport and high-quality patient care to the people of South Australia.

No matter where you live in South Australia, we will provide you with accessible medical assistance and transport when you need it.

As an integral part of South Australia’s health system, we pride ourselves on our ability to save lives, reduce suffering and enhance quality of life.

Source: This is an extract from the company's own website.