Senior Change & Training Analyst

Cleanaway; City of Melbourne; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

Great company benefits

Annual employee share plan

Job summary

Cleanaway is seeking a Senior Change & Training Analyst to lead the people side of change for data, technology and AI initiatives within the Data & Analytics team. You will shape practical change strategies, drive adoption and embed new ways of working across the business.

You will deliver end-to-end change management, develop training plans and facilitate workshops with stakeholders from frontline to senior levels. Strong Power BI training experience and clear communication are essential.

Qualifications

• Demonstrated practical change management experience across impact assessments, stakeholder engagement, facilitation, communications and training.
• Experience supporting digital transformation, technology change or data and analytics initiatives in a complex business environment.
• Strong Power BI capability from a user and training perspective, with the confidence to explain dashboards and insights to others.
• Experience developing and facilitating training, with an understanding of instructional design and adult learning principles.

Responsibilities

• Deliver end-to-end change management activities, including change impact and stakeholder assessments, business engagement, readiness activities and change communications.
• Develop and execute change and training plans that support successful implementation, adoption and sustained behaviour change.
• Engage and influence stakeholders across the business, facilitating workshops, reference groups, awareness sessions and presentations to support change.
• Design and deliver practical training and learning materials, including Power BI training, written guides and video content.
• Partner with Data & Analytics and project teams to understand the impact of new dashboards, AI solutions and ways of working, bringing a strong change and user-adoption lens.
• Support people to confidently use new tools, interpret data and translate insights into action, helping embed lasting changes in behaviour and ways of working.

Skills

Change management

Stakeholder engagement

Facilitation

Training design

Instructional design

Adult learning principles

Communication

Problem solving

Data storytelling

Tools

Power BI

Job description

Cleanaway Waste Management transforms waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

Join us and contribute to making a sustainable future possible, together!

The Opportunity

Join our Data & Analytics team as a Senior Change & Training Analyst and play a key role in leading the people side of change across a diverse portfolio of data, technology and AI initiatives. Reporting to the Change Manager, you will help shape and deliver practical change strategies that build understanding, drive adoption and embed new ways of working across the business.

• Deliver end-to-end change management activities, including change impact and stakeholder assessments, business engagement, readiness activities and change communications.
• Develop and execute change and training plans that support successful implementation, adoption and sustained behaviour change.
• Engage and influence stakeholders across the business, facilitating workshops, reference groups, awareness sessions and presentations to support change.
• Design and deliver practical training and learning materials, including Power BI training, written guides and video content.
• Partner with Data & Analytics and project teams to understand the impact of new dashboards, AI solutions and ways of working, bringing a strong change and user-adoption lens.
• Support people to confidently use new tools, interpret data and translate insights into action, helping embed lasting changes in behaviour and ways of working.

About You

You are a hands‑on change professional who enjoys working where people, process and technology come together. You can translate technical or data‑led concepts into clear, practical messages and learning experiences, and you are comfortable adapting your approach to different stakeholders, capability levels and changing priorities.

• Demonstrated practical change management experience across impact assessments, stakeholder engagement, facilitation, communications and training.
• Experience supporting digital transformation, technology change or data and analytics initiatives in a complex business environment.
• Strong Power BI capability from a user and training perspective, with the confidence to explain dashboards and insights to others.
• Experience developing and facilitating training, with an understanding of instructional design and adult learning principles.
• Strong communication, influencing and relationship‑building skills, with the ability to work effectively from frontline teams through to senior stakeholders.
• A proactive, adaptable and resilient approach, with strong organisation, prioritisation and problem‑solving skills across multiple projects.

We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

As a national, high growth, ASX-listed organisation with more than 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company. We are committed to achieving this while delivering industry‑leading health, safety and environmental (HSE) performance.

• Attractive salary package
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right‑to‑work status.

If you require any adjustments during the recruitment process, please contact us by emailing *********@cleanaway.com.au.