Senior Change Manager

RGP Corporation; Canberra; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

RGP Corporation is seeking a senior change leader to drive technology modernisation, AI adoption, ServiceNow and ERP initiatives within Australian Federal and State Government programs. You will own the change strategy for a program, advise SES sponsors and bring operational leaders and frontline employees with you.

The role demands hands-on change-impact assessments, readiness work, adoption measurement and benefits realisation, with a hybrid Canberra work setup and active government clearance.

Qualifications

• Australian citizenship and an active Australian Government security clearance (Baseline, NV1 or NV2).
• Willing to work in Canberra on a hybrid set up.
• Hands-on delivery of change-impact assessments, readiness assessments, adoption measurement and benefits realisation.
• Proven engagement with SES sponsors, operational leaders and frontline employees.
• Prosci / ADKAR, APMG, Agile Change or an equivalent methodology.

Responsibilities

• Set the change strategy and plan, aligned to program delivery, service design and benefits realisation.
• Lead change-impact, stakeholder and readiness assessments, and act on what they show.
• Advise SES sponsors and senior leaders, and manage resistance and change fatigue.
• Lead the change, communications and training resources within the program.
• Measure adoption, report to the program board and plan the transition into business as usual.
• Apply the APS Change Framework: understand and assess change, manage stakeholder impacts, embed change into business as usual.

Skills

Change leadership

Stakeholder engagement

Prosci/ADKAR

Agile Change

Benefits realisation

Job description

We are building a specialist bench of senior change leaders for the Australian Federal and State Government programs across technology modernisation, AI adoption, ServiceNow, ERP, cyber and operating-model change. You will own the change strategy for a program, advise SES sponsors and bring operational leaders and frontline employees with you.

What you will do

Set the change strategy and plan, aligned to program delivery, service design and benefits realisation

Lead change-impact, stakeholder and readiness assessments, and act on what they show

Advise SES sponsors and senior leaders, and manage resistance and change fatigue

Lead the change, communications and training resources within the program

Measure adoption, report to the program board and plan the transition into business as usual

Apply the APS Change Framework: understand and assess change, manage stakeholder impacts, embed change into business as usual

What you will bring

Australian citizenship and an active Australian Government security clearance (Baseline, NV1 or NV2)

Willing to work in Canberra on a hybrid set up

Personally delivered change leadership

Change management experience on AI adoption, ServiceNow, ERP, cloud, cyber or digital transformation.

Hands-on delivery of change-impact assessments, readiness assessments, adoption measurement and benefits realisation

Proven engagement with SES sponsors, operational leaders and frontline employees

Prosci / ADKAR, APMG, Agile Change or an equivalent methodology

Highly regarded

Working familiarity with the APS Change Framework

Experience integrating change with agile delivery teams and service design

Operating-model or workforce transition experience