Senior Case Worker – Youth Services

Coast Shelter; Central Coast; On-site; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration package

Professional development opportunities

Values driven organisation

Employee assistance program

Job summary

Coast Shelter, a not-for-profit charity on the Central Coast, is seeking a Senior Case Worker – Youth to lead its Youth Services team across six shelters for young people aged 16–24. You’ll work within a trauma-responsive framework to enhance residents’ lives in crisis accommodation.

You will coordinate daily operations, oversee case management and living skills programs, and supervise Case Workers and Support Workers, guiding professional development and reflective practice to improve outcomes.

Qualifications

• Diploma level or higher in a related discipline with at least 3 years of experience.
• Advanced casework and assessment experience.
• Trauma responsive care principles and person-centred practice.
• Understanding of child protection issues and client vulnerabilities.
• Ability to coach, mentor and collaborate to improve outcomes.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate and manage day-to-day operations of youth refuge.
• Oversee strength-based case management and living skills program.
• Provide supervision, professional development and coaching to staff.
• Support youth's transition to independence and stable accommodation.

Skills

Advanced casework

Assessment experience

Trauma responsive care

Coaching and mentoring

Written and verbal communication

Education

Diploma or higher in related discipline

Job description

Senior Case Worker – Youth

Full-Time

$51.00 per hour + Super & Salary Packaging

Life at Coast Shelter

Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver person-centred services to people in crisis within our community experiencing homelessness or domestic and family violence.

At Coast Shelter, you’ll be joining team members and volunteers whose vision is to help create a community where everyone has a safe place to call home and is empowered to thrive. Our people are innovative professionals who are driven to help make positive change, we are bold with ideas and operate with pace and passion.

The Role

As a Senior Case Worker, you will be part of our Youth Services team which operates 6 shelters across the Central Coast assisting young people aged 16 -24 years. Working within Coast Shelters Trauma Responsive Framework you will strive to enhance the lives of young people in our crisis accommodation programs.

The position is responsible for the coordination and day to day running of youth refuge, overseeing strength-based case management and Coast Shelter’s living skills program, to support young people’s transition to independence and stable accommodation. The position provides support to Case Workers and Support Workers, providing them with effective supervision, professional development and individual case management coaching and feedback guided by the Youth Service Manager.

All about You

Success in the role will demand an understanding of the causes and impact of homelessness and an empathic, strengths-based approach to those in our community who may find themselves on the outer: homeless and disadvantaged.

• Relevant tertiary qualifications at Diploma level or higher in a related discipline, along with at least 3 years of relevant experience in a similar role
• Advanced casework and assessment experience
• Experience working in accordance with person centred practice and trauma responsive care principles
• Advanced understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, systems and the impact of trauma and its effect on child behaviour and development
• Ability to coach, mentor, and collaborate with a range of colleagues to build understanding and knowledge and improve outcomes for clients, with the ability to vary the approach in alignment with the target audience and encourage reflective practice
• Excellent written and verbal communication skills

Our Values

• Respect
• Innovation
• Connection
• Trust

Ways we Reward You!

• Competitive Remuneration Package including access to extensive salary packaging offerings
• Professional Development Opportunities
• Values Driven Organisation
• Employee Assistance Program offering free and confidential counselling and support

If you are successful in gaining employment with Coast Shelter you must hold a NSW driver’s license, National Criminal Record Check and Working with Children Check.

Enquires: Nemeesha Monaghan – People & Culture Advisor

We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity.

At Coast Shelter we acknowledge Aboriginal and Torres Strait Islander peoples are the first people, traditional owners and custodians of the land. We pay our respects to Elders past, present and future. We are committed to inclusivity, celebrating diversity in all its forms and support LGBTQIA+, people living with a disability, neurodiverse and culturally diverse communities.