Therapeutic Case worker

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Armidale; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Maternity leave

Salary packaging

School fee discounts

Private health discount

Meals & entertainment packaging

Fitness access

Employee assistance program

Flexible working options

Career development

Collaborative team environment

Job summary

Newcastle Anglican is recruiting a Therapeutic Case Worker for HYAP in Armidale. The role provides trauma-informed, strengths-based support to vulnerable youth and families, including counselling, mediation and complex casework to promote safety and sustainable outcomes.

The position is Aboriginal identified and based in Armidale, offered as a maximum term contract with full-time hours (76 per fortnight) under the Social, Community, Home Care & Disability Services Award 2010- Level 5:1.

Qualifications

• Tertiary Degree in Counselling, Social work, Psychology or similar
• A current Drivers License
• A current Working with Children Check
• National Police Check
• Demonstrated experience providing therapeutic interventions with young people and families
• Experience with complex needs, trauma and homelessness or at-risk populations
• Strong knowledge of trauma-informed, strengths-based and evidence-based practice
• Experience in case management, assessment, and family reunification
• Understanding of child protection legislation

Responsibilities

• Provide therapeutic case work support with unaccompanied children and young people experiencing homelessness or at risk
• Undertake complex casework, counselling and family intervention to improve safety and outcomes
• Strengthen family relationships, wellbeing and connections to education and community
• Assess, counsel, advocate and coordinate services to prevent homelessness

Skills

Trauma-informed care

Counselling

Mediation

Case management

Stakeholder engagement

Time management

Communication

Education

Tertiary Degree in Counselling, Social Work, Psychology

Job description

Therapeutic Case Worker – Identified role - Homelessness Youth Assistance Program (HYAP) – Armidale LGA

• Maximum Term Contract until 30th June 2028
• Identified role – Must identify as being of Aboriginal and/or Torres Strait Islander decent
• Full-time 76 hours per fortnight
• Location: New England Region - Based in Armidale
• This role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 5:1

The Opportunity

This role provides therapeutic case work support to unaccompanied children, young people experiencing or at risk of homelessness. The role is responsible for quality, trauma-informed, strengths-based services, while also undertaking complex casework, counselling, and family intervention to improve safety, stability, and long-term outcomes. The role focuses on strengthening family relationships, improving wellbeing and safety, building family capacity, and supporting young people to remain safely connected to their family, education, community and support networks. Through assessment, counselling, mediation, advocacy and coordinated service responses, the Therapeutic Case Worker works to prevent homelessness, reduce family conflict and promote sustainable outcomes for vulnerable young people and their families and culturally appropriate supports to improve the outcomes for Aboriginal children, young people and families.

Why work for us?

Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

• 14 weeks paid maternity leave or 3 weeks paid parental pay
• Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
• Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
• Access to 9% discount on Medibank private health insurance + more benefits
• Meals & Entertainment Salary packaging up to $2,650
• Access to Fitness Passport (over 300+gyms)
• Free access to our corporate Employee Assistance Program
• Flexible working options (including compressed week, RDO’s, 9-day fortnights).
• Career and development opportunities
• The opportunity to work within an innovative, collaborative team environment
• You work for us, but we also want to work for you! Is there something important to you we have missed? Let’s talk about it!

ESSENTIAL QUALIFICATIONS/CRITERIA:

• Tertiary Degree in Counselling, Social work, Psychology or similar
• A current Drivers License
• A current Working with Children Check
• National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).
• Demonstrated experience providing therapeutic interventions (e.g. counselling, mediation, family work) with young people and families
• Experience working with complex needs, trauma, and homelessness or at-risk populations
• Strong knowledge of trauma-informed, strengths-based and evidence-based practice
• Experience in case management, assessment, and family reunification
• Sound understanding of child protection legislation and frameworks
• Experience working collaboratively with internal and external stakeholders

EXPERIENCE:

• Must identify as being of Aboriginal and/or Torres Strait Islander decent and understand the issues impacting Aboriginal people and their wellbeing.
• Experience engaging complex families using strengths-based and evidence-informed approaches.
• Strong conflict resolution, communication, stakeholder engagement and time management skills.
• Experience within the Specialist Homelessness Services (SHS) sector
• Training in therapeutic models (CBT, family therapy, TCI, etc.)

Who we are?

Newcastle Anglican is at the core of some of the most well-known businesses within Newcastle, Hunter, Central Coast & Mid North Coast organisations. Our service agencies include Anglican Care and Samaritans as well as Newcastle Anglican Schools Corporation and 54 Anglican parishes.

For more information on who we are and the work we do, visitwww.newcastleanglican.org.au . You can learn about our Vision, Values and Service Philosophyhere via YouTube.

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.

17 August 2026Armidale New South Wales, AustraliaFull TimeCommunity Services & DevelopmentChild Welfare, Youth & Family Services