Senior Case Manager - Trauma-Informed Family Support

Victorian Aboriginal Child and Community Agency Co Op; Melbourne; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Comprehensive induction

Regular internal supervision

Professional development opportunities

Salary packaging to increase take-home

17.5% loading on annual leave

Access to agency vehicles for work

Employee support and wellbeing program

Paid parental leave after 12 months

Connection with Aboriginal community/c

Fitness Passport

Job summary

Victorian Aboriginal Child and Community Agency Co Op – Chirnside Park VIC invites applications for a Senior Case Manager on a fixed-term full-time basis until 30 June 2027. You will support Aboriginal children and families, coordinate holistic services, and work within a trauma-informed, culturally safe framework.

You will maintain high-quality case records, build trusted relationships, and collaborate with a multidisciplinary team to promote self-determination and positive change.

Qualifications

• Hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field.
• If a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion.
• Minimum 3-5 years of experience in case management.
• Valid Police Check, a Victorian Working with Children Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.
• Current COVID-19 vaccination (Strongly Recommended).

Responsibilities

• Walk alongside Aboriginal children and families toward stronger futures.
• Build trusted relationships, coordinate holistic support, and empower families through culturally safe, trauma-informed practice.
• Contribute to healing, resilience and self-determination through coordinated services.

Skills

Case management

Relationship building

Trauma-informed practice

Multidisciplinary teamwork

Record keeping

Education

Diploma or degree in Social Work or Community Services

Job description

Victorian Aboriginal Child and Community Agency Co Op – Chirnside Park VIC invites applications for a Senior Case Manager on a fixed-term full-time basis until 30 June 2027. You will support Aboriginal children and families, coordinate holistic services, and work within a trauma-informed, culturally safe framework.

You will maintain high-quality case records, build trusted relationships, and collaborate with a multidisciplinary team to promote self-determination and positive change.