Senior Case Engineer - Ibm Filenet Case Manager

Xpt Software Australia Pty; Sydney; Hybrid; AUD 150.000 - 190.000; Vollzeit

Zusammenfassung

Infosys in Sydney seeks a Senior Case Engineer specialized in IBM FileNet P8, IBM Case Manager, ICN, and BAW. You will design, develop, and support enterprise case and content management solutions, building scalable REST/SOAP integrations and leading technical delivery in an Agile environment.

The role requires 5+ years hands-on experience with the IBM stack, strong Java/J2EE skills, and proven ability to mentor teams and drive performance improvements.

Qualifikationen

• Extensive hands-on experience with IBM FileNet P8 and IBM Case Manager.
• Expertise in ICN, BAW, and ICN plugins and workflows.
• Strong Java/J2EE development with REST/SOAP services.
• Experience in Agile/Scrum delivery environments.

Aufgaben

• Design, develop, and support enterprise case management and content management solutions.
• Configure case types, workflows, and in-baskets; build integrations and APIs.
• Provide technical leadership, code reviews, and production support.
• Lead design reviews, performance tuning, and deployment guides.

Kenntnisse

IBM FileNet P8

IBM Case Manager

Java/J2EE

Spring Boot

REST APIs

ICN plugins

Agile/Scrum

Tools

WebSphere Application Server

JUnit/Hibernate

Jobbeschreibung

Senior Case Engineer Ibm Filenet Case Manager

We are looking for a highly skilled Senior Case Engineer with extensive experience in IBM FileNet P8, IBM Case Manager (ICM), IBM Business Automation Workflow (BAW), and IBM Content Navigator (ICN). The ideal candidate will play a key role in designing, developing, and supporting enterprise-scale Case Management and Content Management solutions while driving technical excellence across delivery teams.

Key Responsibilities

• Design, develop, and implement enterprise Case Management solutions using IBM FileNet and IBM Case Manager.
• Configure case types, workflows, business processes, roles, and in-baskets.
• Develop custom components, ICN plugins, integrations, and APIs.
• Build scalable REST/SOAP-based integrations with enterprise applications.
• Perform solution design, technical reviews, impact assessments, and performance optimization.
• Troubleshoot complex production issues and provide L2/L3 support.
• Support platform upgrades, migrations, modernization, and release activities.
• Create technical design documentation, deployment guides, and operational runbooks.
• Mentor team members and provide technical leadership across projects.
• Collaborate with business stakeholders, architects, and cross-functional teams in an Agile environment.

Required Skills

• 5+ years of hands‑on experience in IBM FileNet P8 and IBM Case Manager.
• • IBM FileNet Content Engine (CE)
  • IBM Process Engine (PE)
  • IBM Business Automation Workflow (BAW)
  • IBM Content Navigator (ICN)
• Strong development experience in Java, J2EE, Spring Boot, REST APIs, and Web Services.
• Experience developing custom widgets, ICN plugins, and workflow solutions.
• Good understanding of Case Builder, Process Designer, ACCE, and ECM architecture.
• Strong analytical, troubleshooting, and production support skills.
• Experience working in Agile/Scrum delivery environments.

Preferred Skills

• Banking or Financial Services domain experience.
• Experience with DevOps, CI/CD pipelines, and cloud-based deployments.
• Knowledge of ReactJS/Angular integrations and microservices architecture.
• Exposure to ECM migration and modernization initiatives.
• IBM FileNet, BAW, or related certifications.

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location: Sydney.

Salary: AUD - Annual Gross. The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.

Flexible working arrangements: hybrid, reviewed case by case basis. Feel free to connect with your recruiter to learn more about how this works in practice.

Key Skills IBM FileNet P8 (Content Engine & Process Engine), IBM Content Navigator (ICN), Workflow Development, ICN Plugins, EDS, Java/J2EE, Spring, JUnit, Hibernate/iBatis, REST/SOAP Web Services, WebSphere Application Server, Agile Methodology.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.