Senior Business Support Officer - Waste & Resource Recovery

Council Jobs; Strathpine; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Nine-day fortnight

Hybrid work environment

Salary increases (EBA)

STARS program

Novated leases

Health insurance

Flu vaccinations

Fitness Passport

Counselling service

Mates in Construction

Job summary

City of Moreton Bay invites applications for a Senior Business Support Officer in a hybrid role based in Narangba. You will support the Manager and senior staff by drafting high level correspondence and reports, and you will handle confidential and sensitive enquiries from staff, residents and stakeholders.

You will liaise with Councillors, officers and the public, manage council meetings and briefings, and assist with workshops and forums.

Qualifications

• Experience applying continuous process improvement practices.
• Strong time management, work prioritisation and organisational skills.
• Ability to maintain confidentiality and professionalism in sensitive matters.
• Strong people and relationship management skills within a team.

Responsibilities

• Provide support to the Manager and senior staff, drafting high level correspondence and reports.
• Monitor and process incoming and outgoing communication; research and investigate issues from staff, residents and stakeholders.
• Liaise with Councillors, officers, community representatives and the public with discretion.
• Coordinate and assist with Council Meetings, Briefing Sessions, Audit Committee and Mayoral requests.

Skills

Process improvement

Time management

Confidentiality

Relationship management

Job description

Senior Business Support Officer - Waste & Resource Recovery

• Hybrid, flexible working environment, including some work from home days.
• Location: Narangba

Join City of Moreton Bay as a Senior Business Support Officer, and help shape and enhance our communities for today and tomorrow.

As a Senior Business Support Officer you will support to the Manager and senior staff across the department including drafting high level correspondence and reports, monitor and process incoming and outgoing communication and research and investigate a range of issues arising from staff, residents and/or stakeholder enquiries. You'll also:

• Maintain confidentially and exercise diplomacy in dealing with issues of a sensitive or political nature.
• Liaise with Councillors, officers, community representatives, business groups, and members of the public, using a high degree of judgement, initiative and confidentiality
• Assist, support and track Council Meetings, Briefing Sessions, Audit Committee, executive Mayoral requests
• Coordinate and prepare for workshops and consultation meetings and forums

Position Description_Senior Business Support Officer

About you

We're looking for an experienced business support team member, used to working with leaders in a large organisation, with a proactive work style and strong confidentiality and experience dealing with sensitive issues. You'll also bring:

• Experience applying continuous process improvement practices
• Strong time management, work prioritisation and organisational skills
• Ability to maintain confidentiality and professionalism, particularly when dealing with issues of a highly political and sensitive nature
• Strong people and relationship management skills with the ability to work in a positive team environment communicating and engaging effectively at all levels.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands‑on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine‑day (72.5‑hour) fortnight, plus a hybrid, flexible working environment with some work‑from‑home days.
• Negotiated salary increases locked in through our EBA - 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at *******@moretonbay.qld.gov.au.

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.