Senior Business Analyst: Transform Ops Data & Processes

Urban Utilities; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Urban Utilities is seeking a Senior Business Analyst to join the Operational Performance team within the Operations and Maintenance division. You will translate complex operational data into actionable insight and standardise processes to support reliable water and wastewater services.

You will lead data reporting, KPI alignment, and BPMN 2.0-driven process mapping, working with stakeholders to simplify complexity and drive continuous improvement across the organisation. Brisbane, QLD-based role.

Qualifications

• Translate complex operational data into actionable insights.
• Align KPIs across functions and units.
• Map and optimise business processes using BPMN 2.0.
• Collaborate with stakeholders to simplify complexity and drive improvement.

Responsibilities

• Lead data reporting and KPI alignment across operations.
• Drive BPMN 2.0-driven process mapping and standardisation.
• Partner with stakeholders to simplify complexity and enable continuous improvement across the organisation.
• Support reliable water and wastewater services through data-driven decisions.

Skills

Data analysis

KPI alignment

Process mapping

Stakeholder management

Tools

BPMN 2.0

Job description

Urban Utilities is seeking a Senior Business Analyst to join the Operational Performance team within the Operations and Maintenance division. You will translate complex operational data into actionable insight and standardise processes to support reliable water and wastewater services.

You will lead data reporting, KPI alignment, and BPMN 2.0-driven process mapping, working with stakeholders to simplify complexity and drive continuous improvement across the organisation. Brisbane, QLD-based role.