Senior Business Analyst - Utility Ops & System Integrations

Fr Consultancy; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

FR Consultancy in Melbourne is seeking a Senior Business Analyst to optimize utility operations. You will analyze outages, map workflows, and improve field-service processes across work orders, scheduling, dispatch, and service operations.

Proficiency with OMS/FSM systems and data integrations, along with Power BI and SQL, is highly valued. AU visa with full work rights is required and on-site collaboration is possible.

Qualifications

• Experience analyzing outages in utility operations.
• Ability to map complex workflows and optimize field‑service processes across work orders, scheduling, dispatch, and service operations.
• Proficiency with OMS/FSM systems and data integrations, plus BI tooling for reporting and insight.

Responsibilities

• Analyze outages and impact on operations across the service lifecycle.
• Map and redesign workflows for field-service teams.
• Optimize processes across work orders, scheduling, dispatch and service operations.

Skills

OMS/FSM systems

Data integrations

Outage analysis

Workflow mapping

Tools

Power BI

SQL

Job description

FR Consultancy in Melbourne is seeking a skilled Business Analyst with strong experience in utility operations. You will analyze outages, map workflows, and optimize field-service processes across work orders, scheduling, dispatch, and service operations.

Proficiency with OMS/FSM systems and data integrations, plus BI tools like Power BI and SQL, is highly valued. AU visa with full work rights is required and the role may involve on-site collaboration.

Senior Business Analyst - Utility Ops & System Integrations Melbourne, VIC, AU