Senior Business Analyst: Migration & Data Strategy

FINXL; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

FinXL Professional Services is seeking a Senior Business Analyst to join our consulting team and be deployed with a leading Telco client on a key transformation engagement. This on-site, full-time role is based in Macquarie Park, Australia.

You will lead customer migration initiatives, design data baselines, and manage executive stakeholder governance across complex enterprise systems. The position offers growth opportunities within a premier ICT consulting network.

Qualifications

• Proven experience as a Senior Business Analyst within complex environments.
• Experience leading large-scale customer migration or network transformation projects.
• Strong proficiency in enterprise customer data baselining and dependency mapping across disparate IT systems.
• Demonstrated ability to design cohorting, prioritization scoring, and lifecycle tracking frameworks.
• Senior executive stakeholder management skills with experience preparing governance decision packs.
• Expertise in future-state process mapping, risk mitigation, and end-to-end customer journey design.
• Exceptional analytical problem-solving skills with a focus on high-risk, sensitive customer groups.

Responsibilities

• Establish an Authoritative Customer Migration Baseline to create a single source of truth for enterprise products and sites.
• Build a robust scoring methodology and framework to group customers into prioritisation cohorts and migration waves.
• Map and design end-to-end Customer Migration Journeys alongside future-state process models.
• Perform detailed impact assessments covering commercial, financial, IT systems, and reporting dependencies.
• Develop executive funding packs, decision support materials, and maintain ongoing stakeholder management logs.
• Formulate a comprehensive Customer Engagement Plan to mitigate risk during network transition phases.
• Prepare complete transition and handover documentation to enable seamless customer-led execution.

Skills

Senior BA experience

Migration project experience

Data baselining

Dependency mapping

Stakeholder management

Future-state process mapping

Customer journey design

Job description

FinXL Professional Services is seeking a Senior Business Analyst to join our consulting team and be deployed with a leading Telco client on a key transformation engagement. This on-site, full-time role is based in Macquarie Park, Australia.

You will lead customer migration initiatives, design data baselines, and manage executive stakeholder governance across complex enterprise systems. The position offers growth opportunities within a premier ICT consulting network.