Senior Business Analyst – Banking API & Transformation

XPT Software Australia Pty Ltd; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

XPT Software Australia Pty Ltd in Sydney is seeking a seasoned Business Analyst with strong banking domain knowledge and API integration experience to drive transformation initiatives within the Complaints business, Production and Support. The role focuses on defining requirements, enabling Agile delivery, and ensuring successful readiness and adoption.

The candidate will collaborate with stakeholders to map current and future processes, facilitate workshops, and lead UAT/BPIV activities to

Qualifications

• Evaluates downstream impacts of transformation initiatives to the Complaints business.
• Defines business requirements and supports Agile delivery teams.
• Drives business readiness through impact assessments, SOPs, training, UAT, BPIV, and change management activities.

Responsibilities

• Conduct impact assessments of upstream transformation projects to identify downstream impacts to Customer Production and Support.
• Partner with business and technology stakeholders to elicit, analyse, and document business requirements for delivery teams.
• Translate business needs into delivery-ready artefacts, including user stories, business requirements, acceptance criteria, and backlog items for Agile Release Trains.
• Facilitate workshops and stakeholder engagement sessions to understand business processes, requirements, risks, and operational impacts.
• Develop current-state and future-state process maps to support solution design and business readiness activities.
• Support business readiness and change management activities, ensuring impacts are understood and effectively managed.
• Support business documentation uplift, including SOPs, work instructions, and process documentation.
• Review training materials and support training delivery to ensure successful adoption of new processes and systems.
• Prepare and coordinate business communications to support change implementation and stakeholder awareness.
• Plan, coordinate, and execute User Acceptance Testing (UAT), including test scenarios, test cases, defect management, and business sign-off activities.
• Support BPIV and end-to-end testing activities to validate business outcomes and operational readiness.
• Analyse risks, dependencies, and operational impacts, and provide recommendations to support delivery and implementation decisions.
• Collaborate with Product Owners, Architects, Delivery Teams, and Change Managers to ensure business requirements and acceptance criteria are clearly understood.

Skills

Senior Business Analyst

Banking domain

API integration experience

Job description

XPT Software Australia Pty Ltd in Sydney is seeking a seasoned Business Analyst with strong banking domain knowledge and API integration experience to drive transformation initiatives within the Complaints business, Production and Support. The role focuses on defining requirements, enabling Agile delivery, and ensuring successful readiness and adoption.

The candidate will collaborate with stakeholders to map current and future processes, facilitate workshops, and lead UAT/BPIV activities to