Business Analyst With API Integration and Banking

XPT Software Australia Pty Ltd; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

XPT Software Australia Pty Ltd in Sydney is seeking a seasoned Business Analyst with strong banking domain knowledge and API integration experience to drive transformation initiatives within the Complaints business, Production and Support. The role focuses on defining requirements, enabling Agile delivery, and ensuring successful readiness and adoption.

The candidate will collaborate with stakeholders to map current and future processes, facilitate workshops, and lead UAT/BPIV activities to

Qualifications

• Evaluates downstream impacts of transformation initiatives to the Complaints business.
• Defines business requirements and supports Agile delivery teams.
• Drives business readiness through impact assessments, SOPs, training, UAT, BPIV, and change management activities.

Responsibilities

• Conduct impact assessments of upstream transformation projects to identify downstream impacts to Customer Production and Support.
• Partner with business and technology stakeholders to elicit, analyse, and document business requirements for delivery teams.
• Translate business needs into delivery-ready artefacts, including user stories, business requirements, acceptance criteria, and backlog items for Agile Release Trains.
• Facilitate workshops and stakeholder engagement sessions to understand business processes, requirements, risks, and operational impacts.
• Develop current-state and future-state process maps to support solution design and business readiness activities.
• Support business readiness and change management activities, ensuring impacts are understood and effectively managed.
• Support business documentation uplift, including SOPs, work instructions, and process documentation.
• Review training materials and support training delivery to ensure successful adoption of new processes and systems.
• Prepare and coordinate business communications to support change implementation and stakeholder awareness.
• Plan, coordinate, and execute User Acceptance Testing (UAT), including test scenarios, test cases, defect management, and business sign-off activities.
• Support BPIV and end-to-end testing activities to validate business outcomes and operational readiness.
• Analyse risks, dependencies, and operational impacts, and provide recommendations to support delivery and implementation decisions.
• Collaborate with Product Owners, Architects, Delivery Teams, and Change Managers to ensure business requirements and acceptance criteria are clearly understood.

Skills

Senior Business Analyst

Banking domain

API integration experience

Job description

XPT Software Australia Pty Ltd | Contract

Business Analyst With API Integration and Banking

Sydney, Australia | Posted on 09/16/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Must Have Skills: Sebior Business Analyst with strong Bankingdoamin

Nice to Have Skills: Shared JD

Detailed Job Description:

Roledescription -BusinessAnalyst responsible for evaluating downstream impacts of UNITE transformationinitiatives to the Complaints business in Customer Production and Support.Defines business requirements, supports Agile delivery teams, and drivesbusiness readiness through impact assessments, process design, SOP updates,training, communications, UAT, BPIV, and change management activities.

• Key responsibilities
  
• Conduct impact assessments ofupstream UNITE Transformation Stream Projects (TSPs) to identifydownstream impacts to Customer Production and Support.
  
• Should have API integrationexperience in Banking domain to assist in assessments
  
• Partner with business andtechnology stakeholders to elicit, analyse, and document businessrequirements for delivery teams.
  
• Translate business needs intodelivery-ready artefacts, including user stories, business requirements,acceptance criteria, and backlog items for Agile Release Trains.
  
• Facilitate workshops andstakeholder engagement sessions to understand business processes,requirements, risks, and operational impacts.
  
• Develop current-state andfuture-state process maps to support solution design and businessreadiness activities.
  
• Support business readinessand change management activities, ensuring impacts are understood andeffectively managed across affected teams.
  
• Support businessdocumentation uplift, including Standard Operating Procedures (SOPs),work instructions, and process documentation.
  
• Review training materialsand support training delivery to ensure successful adoption of newprocesses and systems.
  
• Prepare and coordinatebusiness communications to support change implementation and stakeholderawareness.
  
• Plan, coordinate, and executeUser Acceptance Testing (UAT), including test scenarios, test cases,defect management, and business sign-off activities.
  
• Support Business ProcessIntegrated Validation (BPIV) and end-to-end testing activities tovalidate business outcomes and operational readiness.Analyse risks,dependencies, and operational impacts, and provide recommendations tosupport delivery and implementation decisions.
  
• Collaborate with ProductOwners, Architects, Delivery Teams, and Change Managers to ensurebusiness requirements and acceptance criteria are clearly understood.
  
• Contribute to continuousimprovement initiatives by identifying opportunities to enhancecustomer, employee, and operational outcomes.
  

Minimum Years of Experience: 8+ Years relevant

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulderand execute. 1.UNITE transformation