Senior Business Analyst

Leaders; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Leaders IT in Brisbane, Australia, seeks multiple Senior Business Analysts to support digital health initiatives across complex platforms, vendor onboarding, and system integrations. You will gather requirements, analyse business needs, facilitate stakeholder engagement, and help deliver enterprise digital solutions.

The role requires Agile delivery experience, strong requirements elicitation, process mapping, and excellent stakeholder communication.

Qualifications

• Agile delivery experience required.
• Strong requirements elicitation and mapping.
• Experience with gap analyses and process reviews.
• Excellent stakeholder engagement and facilitation.
• Ability to analyse complex problems and provide actionable recommendations.
• Capable of managing competing priorities in fast-paced settings.
• Strong written documentation and presentation skills.

Responsibilities

• Lead business analysis activities across complex technology and digital initiatives.
• Elicit, analyse and document business, functional and non-functional requirements.
• Facilitate workshops and stakeholder consultations to define business needs and desired outcomes.
• Develop process maps, user stories, requirements documentation, business cases and functional specifications.
• Conduct gap analysis, process reviews and business process redesign activities.
• Analyse system integration requirements and identify risks, dependencies and opportunities for improvement.
• Drive continuous improvement and automation initiatives to enhance operational efficiency and customer experience.
• Collaborate with business stakeholders, technical teams, vendors and project teams to deliver successful outcomes.
• Support solution design, implementation activities and organisational change initiatives.

Skills

Agile delivery

Requirements elicitation

Process mapping

Stakeholder engagement

Documentation

Workshop facilitation

Fast-paced environments

Communication skills

Tools

ServiceNow

Dynamics 365

Job description

Multiple Senior Business Analysts - Digital Health

Location: Brisbane, QLD or ACT

Security Requirement: Must be able to obtain and maintain a Baseline Security Clearance

We are seeking an experienced Business Analyst to support the ongoing enhancement of digital platforms, vendor onboarding processes, and system integrations within a complex and fast-paced technology environment. This role will see you working across multiple stakeholders, systems, and business processes to drive continuous improvement initiatives, streamline workflows, and support the delivery of key digital services. You will play a critical role in gathering requirements, analysing business needs, facilitating stakeholder engagement, and supporting the integration of enterprise platforms and digital solutions.

Key Responsibilities

• Lead business analysis activities across complex technology and digital initiatives.
• Elicit, analyse and document business, functional and non-functional requirements.
• Facilitate workshops and stakeholder consultations to define business needs and desired outcomes.
• Develop process maps, user stories, requirements documentation, business cases and functional specifications.
• Conduct gap analysis, process reviews and business process redesign activities.
• Analyse system integration requirements and identify risks, dependencies and opportunities for improvement.
• Drive continuous improvement and automation initiatives to enhance operational efficiency and customer experience.
• Collaborate with business stakeholders, technical teams, vendors and project teams to deliver successful outcomes.
• Support solution design, implementation activities and organisational change initiatives.

About You

You are a proactive and analytical Business Analyst who thrives in complex environments and enjoys solving business problems through collaboration, process improvement and technology-enabled solutions.

Essential Skills & Experience

• Demonstrated Business Analysis experience within Agile delivery environments.
• Strong requirements elicitation, documentation and process mapping skills.
• Experience conducting gap analysis, business process reviews and continuous improvement initiatives.
• Strong stakeholder engagement, workshop facilitation and communication skills.
• Ability to analyse complex business and technical problems and provide practical recommendations.
• Experience managing competing priorities and delivering outcomes in fast-paced environments.
• Strong written documentation and presentation skills.

Highly Desirable

• Experience within healthcare, digital health, government or regulated environments.
• Exposure to software onboarding, certification, assurance or conformance programs.
• Experience with ServiceNow, Dynamics 365 or similar enterprise platforms.
• Knowledge of system integrations, interoperability and API-driven environments.
• Experience supporting workflow automation and process optimisation initiatives.

Please note:

Applicants must be Australian Citizens and be able to obtain and maintain a Baseline Security Clearance.

If you're an experienced Business Analyst looking to make a tangible impact through innovative digital solutions and continuous improvement, we'd love to hear from you.

Peoplebankand Leaders ITare committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.