Senior Business Analyst - ICT

Randstad Digital; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Udemy license for ongoing learning

Exclusive discounts

Private health fund discounts

3 payruns a week

Job summary

Randstad Digital in Brisbane seeks an experienced Senior Business Analyst to drive transformation across ICT services, leading system reviews, future-state mapping, and stakeholder engagement for reliable technology access.

You will produce reports, business cases, and executive papers while guiding change management and agile project practices within government contexts.

Qualifications

• Proven ability to produce reports, business cases, evidence-based options papers, and executive presentations.
• Strong communication and negotiation skills with stakeholder consultation and change management experience.
• Experience with project management frameworks, preferably applying Agile methodologies.
• Background in business reform, transformation, and change management within government or human services environments.
• Hands-on experience with Microsoft Dynamics 365, Azure DevOps, and complex system integrations handling sensitive personal information.

Responsibilities

• Lead comprehensive reviews and assessments of current system environments, business processes, and reporting capabilities to identify risks and improvement opportunities.
• Capture and develop high-quality business and solution requirements, future-state process diagrams, and capability requirements using recognised methodologies.
• Conduct market scanning, research, and vendor engagements to evaluate leading industry solutions and perform gap/fit analyses.
• Facilitate stakeholder workshops and manage consultations across government departments and non-government sectors.
• Deliver key project outputs, including current-state assessments, future-state roadmaps, and executive/board decision papers.

Skills

Stakeholder management

Change management

Agile methodologies

Business analysis

Vendor engagement

Executive presentations

Tools

Microsoft Dynamics 365

Azure DevOps

Job description

Title: Senior Business Analyst
Contract duration: May 2027
Role Summary: Are you an experienced Senior Business Analyst looking to make a meaningful impact? Join a dynamic ICT team supporting key frontline services to deliver efficient, innovative, and seamless access to reliable technology systems and information. In this role, you will lead comprehensive system reviews, map future-state processes, and work with diverse stakeholders to drive critical transformation initiatives across Queensland.

What You Will Do:

• Lead comprehensive reviews and assessments of current system environments, business processes, and reporting capabilities to identify risks and improvement opportunities.
• Capture and develop high-quality business and solution requirements, future-state process diagrams, and capability requirements using recognised methodologies.
• Conduct market scanning, research, and vendor engagements to evaluate leading industry solutions and perform gap/fit analyses.
• Facilitate stakeholder workshops and manage consultations across government departments and non-government sectors.
• Deliver key project outputs, including current-state assessments, future-state roadmaps, and executive/board decision papers.

What You Need to Apply for This Role:

• Demonstrated expertise in developing high-quality reports, business cases, evidence-based options papers, and executive presentations.
• High-level communication and negotiation skills with a proven track record in stakeholder consultation and change management.
• Demonstrated experience with project management frameworks, preferably applying Agile methodologies.
• Strong background in business reform, transformation, and change management within government or human services environments.
• Hands-on experience with Microsoft Dynamics 365, Azure DevOps, and complex system integrations handling sensitive personal information.

You must be a Brisbane based candidate with unlimited working rights to be considered.

• Access to a Udemy license for ongoing learning and continuous professional development
• Access to exclusive discounts across various platforms
• Discounts on private health funds
• 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.