Senior Bequest Relationship Lead

The Fred Hollows Foundation; Sydney; In loco; AUD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

The Fred Hollows Foundation in Sydney CBD NSW is seeking a Bequest – Senior Relationship Coordinator to independently manage and grow relationships with confirmed and prospective Bequest supporters. You will deliver personalised experiences that make supporters feel valued, informed and connected to our mission to end avoidable blindness.

You will lead thoughtful conversations, coordinate engagement across events, campaigns and memory gifts, and ensure our supporter information is accurate and

Competenze

• Experience managing donor, supporter or customer relationships over time.
• Ability to handle sensitive conversations with empathy and good judgement.
• Strong organisational skills across multiple teams and priorities.
• Experience with CRM systems and accurate supporter data management.

Mansioni

• Build and nurture relationships with confirmed and prospective Bequest supporters.
• Create personalised experiences and ensure supporters feel valued and informed.
• Coordinate supporter events, Gifts in Wills campaigns and estate-related activity.
• Maintain accurate supporter information in CRM systems and reporting tools.
• Collaborate with fundraising, Finance and Legal teams to ensure a joined-up experience.
• Support planning, reporting and process improvements for Bequest programs.

Conoscenze

Relationship management

Donor relations

Communication skills

CRM experience

Strumenti

CRM software

Microsoft Dynamics

Excel

Descrizione del lavoro

The Fred Hollows Foundation in Sydney CBD NSW is seeking a Bequest – Senior Relationship Coordinator to independently manage and grow relationships with confirmed and prospective Bequest supporters. You will deliver personalised experiences that make supporters feel valued, informed and connected to our mission to end avoidable blindness.

You will lead thoughtful conversations, coordinate engagement across events, campaigns and memory gifts, and ensure our supporter information is accurate and