Senior Bakery Retail Manager – Lead Operations & Service

Hamnavy; Sydney; On-site; AUD 79,000 - 85,000; Full time

Job summary

Pattison’s Patisserie is seeking an experienced Retail Bakery Manager for a full-time role in Sydney. You will determine product range, manage stock, set service standards and drive promotions to boost retail sales.

Manage staff, budgets and ensure compliance with food safety and WHS standards. Join a well-established bakery and cafe renowned for artisan pastries and premium ingredients, with supportive team culture and opportunities for career growth.

Qualifications

• Bachelor-level or diploma program in retail/hospitality management or related field.
• Minimum 1 year full-time experience in Retail Bakery/retail management or equivalent.
• Proven leadership and staff management abilities.
• Excellent communication and customer service skills.
• Experience with retail operations, stock control and sales management.
• Solid knowledge of food safety and hygiene standards.
• Ability to work in a fast-paced team environment.

Responsibilities

• Determine bakery product range, manage stock levels and set customer service standards for efficient retail operations.
• Develop purchasing and marketing policies, including pricing for bakery goods.
• Plan and coordinate promotions to boost customer engagement and sales.
• Oversee product sales and ensure customers receive proper assistance and information.
• Monitor inventory and maintain stock and transaction records.
• Prepare and manage the bakery's operating budget and monitor expenditures.
• Recruit, train, roster and supervise staff for daily retail operations.
• Ensure compliance with workplace health and safety and food hygiene requirements.

Skills

Leadership

Staff management

Communication

Stock control

Food safety & hygiene

Retail operations

Team collaboration

Education

AQF Associate Degree / Diploma in Retail Management

Job description

Pattison’s Patisserie is seeking an experienced Retail Bakery Manager for a full-time role in Sydney. You will determine product range, manage stock, set service standards and drive promotions to boost retail sales.

Manage staff, budgets and ensure compliance with food safety and WHS standards. Join a well-established bakery and cafe renowned for artisan pastries and premium ingredients, with supportive team culture and opportunities for career growth.