Retail Bakery Manager

Sociable Tech Pty Ltd; Sydney; On-site; AUD 79,000 - 85,000; Full time

Job summary

Pattison’s Patisserie Bakery & Café in Sydney is seeking an experienced Retail Bakery Manager to lead daily operations, manage stock, and uphold service standards. This full-time position offers a competitive salary and superannuation.

The role requires an AQF Associate Degree or equivalent, with at least 1 year in a bakery/retail management role, demonstrating leadership, strong communication, and a solid grasp of food safety and hygiene standards.

Qualifications

• AQF Associate Degree or equivalent in retail/hospitality or business.
• At least 1 year of full-time relevant experience as Retail Bakery Manager or similar.
• Strong leadership and staff management; excellent communication and customer service.
• Experience in retail operations, stock control and sales management.
• Knowledge of food safety and hygiene standards.

Responsibilities

• Determine bakery product range, stock levels and service standards.
• Develop purchasing and marketing policies; set prices for bakery goods.
• Plan and coordinate promotions to increase customer engagement and sales.
• Oversee sales and assist customers with product information.

Skills

Leadership

Communication

Customer service

Retail operations

Stock control

Sales management

Food safety

Education

AQF Associate Degree

Advanced Diploma or Diploma in Retail Management

Hospitality Management

Business

Job description

Job Description

HAMNAVY PTY. LIMITED Retail Bakery Manager Pattison’s Patisserie Bakery & Café Full-time Position Salary : $79,423 - $85,000 plus superannuation Pattison’s Patisserie Bakery & Café is a well-established artisan bakery and café specialising in high-quality baked goods made using traditional techniques and premium ingredients. We are committed to delivering exceptional customer service and quality products to the local community.

We are currently seeking an experienced and motivated Retail Bakery Manager to join our team on a full-time basis.

Key Responsibilities: Determining the bakery's product range, managing stock levels, and establishing customer service standards to ensure efficient retail operations. Developing and implementing purchasing and marketing policies, including setting prices for bakery products and related goods.

Planning and coordinating promotional and advertising activities to increase customer engagement and drive retail sales. Overseeing the sale of bakery products and ensuring customers receive appropriate assistance and information regarding products. Monitoring inventory levels, including bakery products, ingredients, and packaging supplies, while maintaining accurate stock and financial transaction records.

Preparing and managing the bakery's operational budget, monitoring expenditure, and evaluating financial performance. Managing staff recruitment, selection, training, rostering, and supervision to ensure effective daily retail operations. Ensuring compliance with workplace health and safety regulations, food safety requirements, and hygiene standards.

Skills and Experience Required: At least an AQF Associate Degree, Advanced Diploma or Diploma in Retail Management, Hospitality Management, Business or a related field - or an equivalent qualification At least 1 year of full-time relevant work experience as a Retail Bakery Manager or in a similar management role or an equivalent period of relevant part-time experience Strong leadership and staff management skills Excellent communication and customer service abilities Experience in retail operations, stock control, and sales management Sound understanding of food safety and hygiene standards Ability to work in a fast-paced team environment

Employment Details: Full-time permanent position 38 hours per week Salary between $79,423 – $85,000 per annum plus superannuation, depending on skills and experience

Benefits Task & responsibilities

• determining product mix, stock levels and service standards
• formulating and implementing purchasing and marketing policies, and setting prices
• promoting and advertising the establishment's goods and services
• selling goods and services to customers and advising them on product use
• maintaining records of stock levels and financial transactions
• undertaking budgeting for the establishment
• controlling selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations

Qualification & experience

Skills and Experience Required: AQF Associate Degree, Advanced Diploma or Diploma in retail management, hospitality management, business or a related field, or an equivalent relevant qualification At least 1 year of relevant full-time work experience as a Retail Bakery Manager or in a similar management role, or an equivalent period of relevant part-time experience.

About Company

About Pattison's Patisserie Since 1995, Pattison's Patisserie has been bringing the traditions of French boulangeries and patisseries to customers across Australia. We are passionate about creating high-quality food, from handcrafted pastries and artisan breads to celebration cakes, savoury favourites, and premium coffee, all made with carefully selected ingredients and a commitment to exceptional taste.

For over 30 years, we have focused on combining quality ingredients, classic baking techniques, and genuine hospitality to create memorable experiences for our customers. Whether it's a morning coffee and croissant, a family celebration cake, or a freshly prepared meal, we take pride in delivering products that are made with care and attention to detail. Behind every product and customer experience is a dedicated team committed to quality, craftsmanship, and service.

We foster a supportive and welcoming workplace where team members can develop their skills, grow their careers, and share in our passion for great food, exceptional service, and creating moments worth savouring.