Senior BA, Superannuation — Member Experience & Change

Bluefin Resources Pty; Sydney; On-site; AUD 166,000 - 277,000; Full time

Job summary

Bluefin Resources is partnering with a leading Australian superannuation organisation to recruit a Senior Business Analyst to support a portfolio of business transformation and member-focused initiatives. This business-facing role focuses on member experiences, operational processes and delivering change, with mandatory experience in the Australian superannuation industry.

You will lead analyses, engage senior stakeholders, facilitate workshops and translate needs into actionable requirements

Qualifications

• Demonstrated experience as a business-focused Senior BA in the Australian superannuation industry.
• Proven ability to deliver business change and transformation initiatives.
• Strong understanding of member services and related processes.
• Experience working on member-focused initiatives and operational transformation projects.
• Excellent stakeholder engagement, requirements gathering and documentation skills.
• Able to translate complex problems into practical solutions and to work independently across projects.

Responsibilities

• Lead business analysis activities across a portfolio of member-focused and business transformation projects.
• Work with business stakeholders, operational teams and project leads to gather and define requirements.
• Facilitate workshops, document processes and translate needs into actionable requirements.
• Conduct current and future state analyses, identify process improvements and opportunities to enhance member outcomes.
• Support business impact assessments, process redesign and change implementation activities.
• Manage competing priorities and collaborate across multiple project teams.

Skills

Senior Business Analyst

Stakeholder Engagement

Requirements Gathering

Workshop Facilitation

Process Mapping

Business Process Improvement

Change Management

Australian Superannuation

Job description

Bluefin Resources is partnering with a leading Australian superannuation organisation to recruit a Senior Business Analyst to support a portfolio of business transformation and member-focused initiatives. This business-facing role focuses on member experiences, operational processes and delivering change, with mandatory experience in the Australian superannuation industry.

You will lead analyses, engage senior stakeholders, facilitate workshops and translate needs into actionable requirements