Business Analyst

Iq Group; Melbourne; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

IQ Group is seeking an experienced Business Analyst with superannuation advice experience to join our Melbourne team. You will contribute to transformation initiatives across advice processes, technology platforms and member experiences.

In this role you’ll gather requirements, map current and future processes, and work closely with business stakeholders, advisers and tech teams to deliver practical, value-driven solutions that improve efficiency and outcomes for members and advisers.

Formación

• Proven experience as a Business Analyst within the superannuation industry.
• Hands-on experience with superannuation advice processes.
• Strong requirements elicitation, documentation and management skills.
• Experience developing business process maps, user stories, functional requirements and supporting solution design.

Responsabilidades

• Analyse and improve end-to-end superannuation advice processes and identify opportunities to streamline workflows.
• Collaborate with business and technology teams to enhance advice-related systems and digital capabilities.
• Engage with stakeholders to gather, document and validate requirements and translate needs into practical solutions.
• Collaborate with advice teams, business SMEs and vendors to support design, delivery and implementation.
• Identify pain points in advice operations and recommend improvements for better outcomes and member experiences.

Conocimientos

Business Analysis

Superannuation

Stakeholder Management

Requirements Elicitation

Process Mapping

User Stories

Descripción del empleo

Business Analysts – Superannuation / Advice

Location

Sydney or Melbourne

We’re looking for experienced Business Analysts with superannuation advice experience to join our team in Melbourne and play a key role in delivering technology and business transformation initiatives for our clients.

This is an opportunity to work across complex transformation programs, helping improve advice processes, enhance technology platforms and deliver better experiences for members and advisers.

What you’ll be working on

Advice Process Transformation: Analyse and improve end-to-end superannuation advice processes, identifying opportunities to streamline workflows and improve efficiency.

Technology & Platform Enhancements: Work with business and technology teams to enhance advice-related systems, platforms and digital capabilities.

Requirements & Business Analysis: Engage with stakeholders to gather, document and validate business requirements, map current and future-state processes, and translate business needs into practical solutions.

Stakeholder Engagement: Collaborate with advice teams, business SMEs, technology teams and external vendors to support solution design, delivery and implementation.

Process Improvement: Identify pain points across advice operations and recommend improvements that support better business outcomes and member experiences.

What we’re looking for

You’ll bring strong business analysis capability, superannuation industry knowledge and experience working across advice-related initiatives, including:

Proven experience as a Business Analyst within the superannuation industry.

Hands-on experience with superannuation advice processes, ideally covering advice delivery, advice operations or supporting technology platforms.

Strong requirements elicitation, documentation and management skills.

Experience developing business process maps, user stories, functional requirements and supporting solution design.

The ability to work closely with business stakeholders, technical teams and vendors to ensure solutions meet business needs.

Strong communication and stakeholder management skills, with confidence engaging stakeholders at all levels.

A pragmatic, analytical approach, with the ability to navigate complex environments and translate business challenges into clear, actionable requirements.

You’ll have the opportunity to contribute to high-impact transformation initiatives, influence improvements to superannuation advice processes and work alongside experienced professionals across business and technology teams.

If you’re a Business Analyst with superannuation advice experience who enjoys solving complex problems, engaging with stakeholders and helping deliver meaningful change, we’d love to hear from you.