Senior Atlassian Consultant: Jira, Cloud & Automation

Datacom; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Paid parental leave

24/7 Employee Assistance Programme

Ongoing learning and certifications

Career development opportunities

Industry-leading training platforms

Employee discounts

Meaningful work

Job summary

Datacom is seeking an experienced Atlassian Consultant to lead and implement Atlassian solutions for clients. You will translate business requirements into effective Jira Service Management, Jira, and Confluence configurations, and drive operational efficiency.

You will work closely with business users, stakeholders, and technical teams to design, configure, and deliver Atlassian products with best practices, including workshops and requirements gathering.

Qualifications

• Atlassian Certification (ACP) or working towards certification.
• Hands-on Jira Service Management design, implementation and workflow customization.
• Experience with Atlassian Cloud Migration (Server/Data Center).
• Experience with Rovo and Atlassian Analytics desirable.
• Experience integrating Atlassian tools with third-party apps.
• Security configuration, auditing and reporting/dashboard skills.
• Ability to gather business requirements and translate to technical stories.
• Strong communication and stakeholder management in agile environments.

Responsibilities

• Lead design and configuration of Atlassian Products (JSM, Jira, Confluence).
• Collaborate with users and technical teams to gather requirements and deliver solutions.
• Implement workflows, automations, dashboards, and integrations.
• Act as SME for Atlassian Suite and ensure best practices throughout projects.
• Provide ongoing support, issue Resolution, and optimisation post-implementation.
• Work with diverse clients to drive transformation via Atlassian products.

Skills

Jira Service Management

Jira

Confluence

ACP certification

Atlassian Cloud Migration

Rovo

Atlassian Analytics

ITSM/ITIL

Stakeholder management

Agile

Education

ACP certification

Tools

Jira Service Management

Jira

Confluence

Bitbucket

Rovo

Atlassian Analytics

Job description

Datacom is seeking an experienced Atlassian Consultant to lead and implement Atlassian solutions for clients. You will translate business requirements into effective Jira Service Management, Jira, and Confluence configurations, and drive operational efficiency.

You will work closely with business users, stakeholders, and technical teams to design, configure, and deliver Atlassian products with best practices, including workshops and requirements gathering.