Senior Assurance & Recoveries Manager

Randstad Australia; Coniston; On-site; AUD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Leadership role reporting to COO

Strategic Wollongong location

Shape team culture and risk frameworks

Exposure to executive leadership

Professional development focus

Job summary

Randstad Australia in Wollongong seeks an experienced Insolvency/Assurance Manager to lead the Assurance and Recoveries team. You will drive portfolio assurance, customer surveillance, distressed account management, asset recovery, and loss provisioning, reporting to the Chief Operating Officer.

You will manage a technical team, embed risk discipline, identify emerging risks early, and shape commercially sound resolution strategies with direct senior leadership engagement.

Qualifications

• Significant experience in commercial lending, asset finance, recoveries, restructuring, portfolio assurance, or credit risk.
• Proven experience leading, coaching, and managing a technical or operational team.
• Strong working knowledge of secured lending, asset recovery processes, PPSA, PPSR, and commercial enforcement.

Responsibilities

• Lead, coach, and develop the Assurance Team, setting clear accountability's, service standards, and workflow priorities.
• Oversee portfolio exceptions, high risk accounts, on hold customers, arrears, GPS and insurance exceptions, and audit actions.
• Manage pre-workout and formal workout cases, repossessions, valuations, asset preservation, and enforcement correspondence.
• Oversee and challenge loss provision calculations, ensure alignment with Finance, and submit clear provision recommendations to executive leadership.
• Own and present the complete Assurance reporting suite to leadership and governance forums, providing concise risk commentary.
• Identify root causes of recurring exceptions and partner with Operations, Finance, Credit, and Sales to close control gaps.

Skills

Commercial lending

Asset finance

Recoveries

Portfolio assurance

Credit risk

Stakeholder management

Negotiation

Written communication

Education

Relevant tertiary qualifications in finance or accounting

Job description

Randstad Australia in Wollongong seeks an experienced Insolvency/Assurance Manager to lead the Assurance and Recoveries team. You will drive portfolio assurance, customer surveillance, distressed account management, asset recovery, and loss provisioning, reporting to the Chief Operating Officer.

You will manage a technical team, embed risk discipline, identify emerging risks early, and shape commercially sound resolution strategies with direct senior leadership engagement.