Senior Assistant Manager – Pub & Gaming Floor

ALH Hotels; Logan City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts at Endeavour Group brands

Wellbeing support

Job summary

ALH Hotels’ Chatswood Hills Tavern is seeking an experienced Assistant Manager to lead a busy floor from day one, drive momentum, and uphold high service standards. You will mentor junior supervisors, manage labour pacing, ensure compliance, and collaborate with the Venue Manager to deliver standout hospitality across our bistro, sports bar and gaming floor.

This hands-on role requires physical tasks, a current RSA/RSG, RMLV and Approved Managers Licence, and a passion for delivering great guest

Qualifications

• Senior-level hospitality management experience with a proven track record.
• Ability to lead a busy floor from day one and drive operational momentum.
• Experience mentoring junior supervisors and ensuring compliance.
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Oversee shift consistency, labour pacing, and team performance.
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe.
• Lead a team of hospitality staff and develop future leaders.
• Handle hiccups and maintain high service levels.

Skills

Leadership

Staff development

Customer service

Operational mindset

Tools

RSA/RSG/Licence

RMLV Licence

Approved Managers Licence

Job description

ALH Hotels’ Chatswood Hills Tavern is seeking an experienced Assistant Manager to lead a busy floor from day one, drive momentum, and uphold high service standards. You will mentor junior supervisors, manage labour pacing, ensure compliance, and collaborate with the Venue Manager to deliver standout hospitality across our bistro, sports bar and gaming floor.

This hands-on role requires physical tasks, a current RSA/RSG, RMLV and Approved Managers Licence, and a passion for delivering great guest