Assistant Manager - Pub Leadership & Guest Experience

ALH Hotels; Fairfield; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Exclusive staff discounts

Endeavour wellbeing support

Career growth within ALH Hotels

Job summary

ALH Hotels is seeking an Assistant Manager for Pritchard's Hotel in Mt Pritchard, NSW. The role focuses on leading a diverse hospitality team across the pub, bistro, and gaming spaces while ensuring top guest experiences and safe, smooth operations.

You will work closely with the Publican, supervise staff, and help cultivate the welcoming atmosphere locals love. A current RSA, RCG and ARCG are required per state rules, with opportunity for growth within the Endeavour Group network and access to

Qualifications

• Hands-on role requiring physical tasks (lifting/moving stock, kegs, deliveries).
• Experience supervising or leading a team preferred.
• Strong people skills and the ability to engage with guests and staff.

Responsibilities

• Lead a team of hospitality staff across the venue.
• Support the Publican to run the pub smoothly, safely, and with a great vibe.
• Be the face of the pub when the boss is away and manage shifts.
• Handle hiccups promptly to maintain excellent service.
• Drive energy, service, and smiles during every shift.

Skills

Leadership

Supervising

Customer service

People skills

Education

RSA

RCG

ARCG

Job description

ALH Hotels is seeking an Assistant Manager for Pritchard's Hotel in Mt Pritchard, NSW. The role focuses on leading a diverse hospitality team across the pub, bistro, and gaming spaces while ensuring top guest experiences and safe, smooth operations.

You will work closely with the Publican, supervise staff, and help cultivate the welcoming atmosphere locals love. A current RSA, RCG and ARCG are required per state rules, with opportunity for growth within the Endeavour Group network and access to