Senior Agile BA - Transform Customer & Business Strategy

Qantas Airways

Sydney

Hybrid

AUD 140,000 - 190,000

Full time

10 days ago

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Benefits offered by this job

Travel discounts

Parental leave

Rewards program

Wellbeing app

Job summary

Qantas Airways seeks a Senior Agile Business Analyst to translate business strategy into IT/product initiatives and map customer journeys. You’ll analyse customer strategies, validate feasibility, and define improvements with testable criteria for delivery teams.

You’ll lead workshops, manage stakeholders, and drive change with a strong focus on data-driven decisions, autonomy, and timely outcomes within an agile framework.

Qualifications

8+ years of BA experience in an agile environment.
Strong ability to translate business strategy into IT/product initiatives.
Proven track record communicating requirements with clear acceptance criteria.
Experience leading workshops and stakeholder engagement.
Deep knowledge of user journeys, journey mapping and QA/testing.

Responsibilities

Drive business strategy translation into IT/product initiatives.
Analyse customer strategies, processes and industry trends.
Define improvements to features and customer journeys.
Document requirements with clear acceptance criteria for developers and testers.
Lead workshops and communicate changes to stakeholders.

Skills

Business analysis

Agile mindset

Stakeholder management

User stories

Requirements gathering

Workshop facilitation

Data insights

Communication

Attention to detail

Autonomy

Education

Tertiary education

Tools

JIRA

Confluence

Job description

You’ll lead workshops, manage stakeholders, and drive change with a strong focus on data-driven decisions, autonomy, and timely outcomes within an agile framework.

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