Senior Advisor ICT

Westernport Water; Newhaven; On-site; AUD 94,000 - 120,000; Full time

Benefits offered by this job

Flexible work options (monthly RDOs)

Health and wellbeing program

Leave purchase options

Onsite parking

Job summary

Westernport Water is seeking a Senior Advisor ICT to lead the delivery and ongoing improvement of the corporation's technology capability. You will ensure ICT services, infrastructure, business systems and digital platforms are reliable, secure and fit for purpose while supporting priorities and delivering better outcomes for people and customers.

We want an experienced ICT professional with strong project management, stakeholder focus and partnerships with service providers.

Qualifications

• Significant experience in ICT service delivery and technology leadership.
• Experience working in a complex organisation with modern digital platforms.
• Strong focus on business outcomes through technology.

Responsibilities

• Lead day-to-day ICT operations and service delivery, ensuring customer-focused, secure, reliable services.
• Provide strategic ICT leadership and governance across systems, infrastructure and cloud services.
• Lead lifecycle management and optimisation of technology platforms with stakeholders.
• Lead complex ICT projects and digital initiatives, including upgrades and integrations.
• Manage ICT service providers and vendors while ensuring secure, resilient delivery.
• Provide guidance on opportunities, risks, priorities and investments, with cybersecurity focus.
• Build capability and foster a collaborative, customer-focused culture.
• Maintain ICT governance, budgeting, risk management and continuous improvement.

Skills

ICT service delivery

Technology leadership

Stakeholder engagement

Project governance

Cybersecurity knowledge

Risk management

Vendor management

Regulatory compliance

Education

Information technology degree or equivalent

Business systems or related discipline

Job description

$93,804 to $120,062 plus super and benefits

Westernport Water's core functions are to provide drinking water, recycled water and wastewater services to properties and communities throughout our district.

We are one of 18 water corporations operating and reporting to the State Government of Victoria.

We are responsible for servicing 23,688 customers from 27 townships across an area covering 300 square kilometres, encompassing Millowl (Phillip Island) and mainland communities from The Gurdies to Archies Creek.

The region has one of the highest ratios of visitors to residents of any destination in Australia. During peak periods, there can be approximately 120 visitors to every resident.

About the Corporation

Westernport Water leads through collaboration and innovation to deliver sustainable drinking water, recycled water, and wastewater services that improve the health and liveability of our community.

We offer our staff

• Flexible work options, including monthly RDOs for full-time employees
• A range of provisions to support work/life balance including access to request purchased leave
• Unique opportunities for staff to develop capability and contribute to the strategic objectives of the organisation
• Innovative systems and processes for a safe and welcoming workplace,
• A highly regarded health and wellbeing program, including a health and wellbeing subsidy (eligibility criteria applies)
• Tailored workplace adjustments to help you perform at your best - whether during the recruitment process or in your role
• We foster a positive, culturally safe environment and an engaged workforce, aligned with our values of ‘Care, Courage and Commitment'
• Accessible onsite parking for our employees at all our sites including at our head office in Newhaven, Phillip Island Victoria.

About the role

Senior Advisor ICT- Ongoing, Full Time

Band 6 - $93,804 to $120,062

Westernport Water is seeking a skilled and motivated Senior Advisor ICT to lead the delivery and ongoing improvement of the corporation's technology capability. You'll play a key role in ensuring our ICT services, infrastructure, business systems and digital platforms are reliable, secure and fit for purpose, while supporting organisational priorities and delivering better outcomes for our people and customers.

We're looking for an experienced ICT professional who brings strong technical knowledge, project management capability and a genuine customer and stakeholder focus. You'll build effective relationships across the business and with service providers, understand business needs, manage technology services and projects, and turn opportunities into practical technology solutions that make a real difference.

Key Responsibilities Areas:

• Lead day-to-day ICT operations and service delivery, ensuring services are customer-focused, secure, reliable, resilient, high-performing and aligned with business and regulatory requirements.
• Provide strategic ICT leadership and governance across business systems, infrastructure, cloud services, end-user technologies and associated ICT services.
• Lead the lifecycle management and optimisation of technology platforms, partnering with system owners, stakeholders and service providers to maximise technology investment, improve business capability and drive innovation.
• Lead complex ICT projects and digital initiatives, including system improvements, technology upgrades, integrations and technology-enabled business outcomes.
• Manage ICT service providers and vendors, ensuring secure, reliable and resilient delivery of contracted infrastructure, network and operational services.
• Provide technology advice and leadership on opportunities, risks, priorities and investment decisions, while supporting cybersecurity, information protection, risk management, data and information management.
• Build capability and foster a collaborative, customer-focused culture, including technology training, support and guidance on complex matters.
• Maintain effective ICT governance and operational practices, including documentation, asset management, reporting, planning, budgeting, risk management and continuous improvement, while ensuring compliance with organisational and legislative requirements and promoting a positive safety culture.

Qualifications and Experience

• Relevant tertiary qualification in information technology, computer science, business systems or a related discipline, or equivalent demonstrated professional experience.
• Significant experience in ICT service delivery, technology leadership, business systems, infrastructure, digital platforms and continuous improvement within a complex organisation.
• Demonstrated experience partnering with business stakeholders and system owners to improve technology capability, optimise existing systems and deliver business outcomes.
• Proven experience managing high level and complex ICT projects, technology vendors and managed service providers, including service performance, governance and continuous improvement activities.
• Demonstrated knowledge of ICT governance, cybersecurity, risk management and contemporary technology practices, with the ability to provide sound advice and influence outcomes across the organisation.
• Current driver's licence suitable for Victoria.

For your application to be considered

• Relevant tertiary qualification in information technology, computer science, business systems or a related discipline, or equivalent demonstrated equivalent professional experience.
• Demonstrated capacity to assess and optimise existing technology platforms, identify opportunities for improvement, and deliver solutions that enhance business capability, efficiency, service quality and user experience.
• Demonstrated ICT leadership and service delivery capability, with experience leading teams, setting priorities, managing competing demands and maintaining accountability for the performance, availability, security and quality of technology services.
• Demonstrated experience leading complex and high‑profile ICT projects, technology transformation and continuous improvement initiatives, with strong capability in project governance, risk management, stakeholder engagement and delivery assurance.

Applications Close 27 September 2026- Applications will be reviewed, and interviews may be conducted on a rolling basis prior to the closing date. Early submission is encouraged.

Screening Process- Please note the successful applicant will be required to provide a valid Police Check and may also be required to provide an Employee Working with Children Check. Reimbursement for pre‑employment checks will be provided for successful applicants on commencement of the role.

We are an efficient Water Corporation consistently providing cost‑effective, safe and reliable products and services to the communities we serve, today and tomorrow.

We would like to acknowledge that we are located on the traditional lands of the Boonwurrung peoples. The Boonwurrung peoples played an important role over thousands of years in managing the resources here on Phillip Island, or Millowl as it was traditionally known, and we think it’s fitting that we acknowledge them as we go about continuing to manage the water resources here today.

Source: This is an extract from the company's own website.

We are an efficient Water Corporation consistently providing cost‑effective, safe and reliable products and services to the communities we serve, today and tomorrow.

We would like to acknowledge that we are located on the traditional lands of the Boonwurrung peoples. The Boonwurrung peoples played an important role over thousands of years in managing the resources here on Phillip Island, or Millowl as it was traditionally known, and we think it’s fitting that we acknowledge them as we go about continuing to manage the water resources here today.

Source: This is an extract from the company's own website.