Senior Administration Officer

Drake International - Australia; South Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Professional and supportive team environment

Competitive salary package

Location close to the beach and public transport

Job summary

A professional services team in Glenelg seeks an experienced Senior Administration Officer to manage office operations and client relationships. The ideal candidate will be proactive, organized, and tech-savvy. This full-time role offers a competitive salary and a supportive work environment close to the beach and public transport.

Qualifications

• Previous senior admin or office/practice management experience.
• Strong communication and client service skills.
• Proactive with initiative to identify and act on opportunities.
• Organized, detail-focused, and confident with multitasking.
• Tech-savvy with MS Office.

Responsibilities

• Oversee and coordinate daily office operations.
• Act as first point of contact for clients and visitors.
• Manage client relationships including scheduling and follow-ups.
• Provide liaison support between psychologist, patients, and providers.
• Drive sales initiatives by identifying additional service opportunities.
• Support project management activities.
• Ensure compliance with policies and industry standards.
• Undertake general administration duties as required.

Skills

Communication

Client service

Organizational

Proactive initiative

Tech-savvy with MS Office

Job description

Overview

Are you an experienced administrator looking to take the next step in your career? We are seeking a proactive Senior Administration Officer to join a professional services team in Glenelg.

This role is ideal for someone who thrives on responsibility, enjoys working with clients, and has the initiative to keep an office running smoothly.

What you’ll be doing

• Oversee and coordinate daily office operations, ensuring efficiency and professionalism across all functions.
• Act as first point of contact for clients, patients, and visitors, delivering exceptional service and support.
• Manage client relationships, including scheduling, enquiries, and follow-up communications.
• Provide liaison support between psychologist, patients, and external providers.
• Drive sales initiatives by proactively identifying opportunities to provide additional services to clients.
• Support project management activities, including workflow coordination and reporting.
• Ensure compliance with policies, procedures, and industry standards.
• Undertake general administration duties including reporting, correspondence, records management, and financial administration as required.

About you

• Previous senior admin or office/practice management experience
• Strong communication and client service skills
• Proactive with initiative to identify and act on opportunities
• Organised, detail-focused, and confident with multitasking
• Tech-savvy with MS Office and ability to pick up new systems quickly

What’s on offer

• Full-time hours, Monday to Friday (8:30am - 5:00pm)
• A professional and supportive team environment
• Glenelg-based location close to the beach and public transport
• Competitive salary package based on experience

Other legal and diversity information

Our Commitment to Diversity and Inclusion: Drake is committed to fostering diversity, inclusion, and equity. We strive to create an environment where every individual is respected and valued.

Right to Work: The position is open to applicants with current right to work in Australia. Applicants without a current right to work in Australia will not be considered.

Job identifiers

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Administrative

Industries: Medical Practices