Senior Administration Officer

Rockhampton Regional Council; Rockhampton Regional; On-site; AUD 91,000 - 97,000; Full time

Benefits offered by this job

Supportive Work/Life Balance

A large employer with a strong values

12% employer superannuation + up to 6%

Ongoing training and development

Corporate membership discounts

Payroll deductions and salary sac

17.5% annual leave loading

Wages paid fortnightly

Employee Assistance Program

Fitness Passport and clubs

Job summary

Rockhampton Regional Council is seeking a Senior Administration Officer in Rockhampton. The role supports the Corridor Management team with high-level administration, customer service and project support.

It involves coordinating applications, maintaining workflows and guidance across the team, whilst building strong stakeholder relationships within the Council and community. This permanent, full-time position requires adept organisation, proactive problem solving and collaborative teamwork.

Qualifications

• Proven experience delivering high-level administrative support in a busy environment with strong organisational skills.
• Customer-focused professional who builds relationships and delivers outstanding service to stakeholders.
• Strong problem-solving skills, initiative, prioritisation and continuous-improvement mindset.
• Excellent communication across teams, with ability to liaise effectively and document clearly.
• Motivated team player who mentors others and contributes to the community.

Responsibilities

• Coordinate applications and enquiries and keep workflows running smoothly.
• Identify opportunities for improvement and provide guidance to team members.
• Build strong relationships across Council and the community to deliver services.

Skills

High-level admin support

Customer service

Problem solving

Communication

Teamwork

Job description

Synopsis:

Senior Administration Officer

• Permanent / Full Time
• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
• $90,931 – $96,709 per annum (LGIA Stream A Level 3) + Superannuation
• Location – Rockhampton

Ready to take the next step in your administration career?

As our Senior Administration Officer, you'll play a key role in supporting the Corridor Management team, helping deliver essential services and projects that benefit our community. This is a fast-paced and rewarding role where you'll combine high-level administration, customer service and project support while building strong relationships across Council and the community.

You’ll coordinate applications and enquiries, keep workflows running smoothly, identify opportunities for improvement and provide guidance and support to team members. With plenty of variety, responsibility and opportunities to make a real impact, this is an exciting chance to grow your career in a supportive and collaborative environment.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Proven experience delivering high-level administrative support in a busy and fast-paced environment, with exceptional organisation and attention to detail
• A customer-focused professional who builds strong relationships and provides outstanding service to a wide range of stakeholders.
• Strong problem-solving skills, with the ability to use initiative, manage competing priorities and identify opportunities for continuous improvement.
• Excellent communication skills, with the confidence to liaise effectively across teams, support colleagues and contribute to a collaborative workplace culture.
• A motivated team player who enjoys taking ownership, mentoring others and making a meaningful contribution to their team and community .

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
• Ongoing training and development opportunities
• Corporate membership discounts
• Payroll deductions and salary sacrifice options
• 17.5% annual leave loading
• Wages paid fortnightly
• Employee Assistance Program
• Fitness Passport and active social clubs

Applications Close: Monday 5 October 2026 at Midnight (AEST)