Senior Administration Coordinator - George Mockler House - Mona Vale

Catholic Healthcare; Sydney; On-site; AUD 55,000 - 61,000; Full time

Benefits offered by this job

Not-for-profit tax benefits

Fitness Passport discounted gym

Paid Parental leave

Long Service leave after 5 years

Additional week of leave for EA shift

40+ Locations across NSW and QLD

Values-based organisation

Job summary

Catholic Healthcare in Mona Vale, NSW is seeking an Administration Assistant to provide high-level administrative support, roster management and frontline service to residents and families. Reporting to the Administration Manager, you will coordinate shifts, assist with occupancy, and help maintain a welcoming home environment.

The role requires strong IT and Microsoft Office skills, excellent communication, and the ability to work independently and as part of a team.

Qualifications

• Proven Administration experience in a busy role.
• Cert II or III in Business Administration or similar.
• Experience with roster management, ideally Humanforce.
• Intermediate to Advanced proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Willingness to obtain Police Check and NDIS clearance.

Responsibilities

• Provide high-level administrative support to the home leadership team.
• Manage the fortnightly roster, ensuring shifts are filled with suitable staff.
• Assist with occupancy of rooms and maintain a welcoming environment.
• Deliver exceptional customer service to families, residents and guests.
• Support multiple IT systems used across the home.

Skills

Administration skills

Microsoft Office

Interpersonal skills

Time management

IT systems experience

Education

Cert II or III in Business Administration

Tools

Humanforce

Job description

• Location - George Mockler House - Mona Vale
• Permanent FT
• Pay rate – $40.60 per hour + superannuation
• Not for profit employer, so you pay less tax!

Exciting things are happening at Catholic Healthcare! We are celebrating 30 years of providing care and we now have 5000+ employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

Reporting to the Administration Manager, you will be providing a high level of customer service, roster management and administrative support to employees, residents, visitors and guests within the home. This is a multi-faceted role requiring good time management, superb communication and strong administration skills. We use a variety of different systems so IT skills here are key. You’ll be responsible for:

• Providing strong administrative support to the home leadership team
• Managing the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees
• Assisting with occupancy of rooms
• Creating a welcoming home environment with a focus on delivering exceptional customer service
• Providing high quality service to families and the community

To be successful in this role you’ll need

• A kind heart and genuine passion for providing high quality care to the elderly
• Proven Administration experience in a busy role
• Cert II or III in Business Administration or something similar
• Ideally used Humanforce for shift/roster management
• Able to work independently and as part of a multi-disciplinary team
• Intermediate to Advanced proficiency in Microsoft Office applications – this will be tested
• Strong interpersonal and communication skills
• Willingness to apply for a Police Check and NDIS clearance

What we can offer you

• Competitive hourly pay rate
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Paid Parental leave
• Long Service leave after 5 years
• Additional week of leave for Enterprise Agreement shift workers
• 40+ Locations across NSW and QLD if you choose to move
• A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.