Administration Manager - Villa Maria Eastern Heights

Catholic Healthcare; Victoria; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Not-for-profit tax benefits

Fitness Passport

Paid Parental leave

Paid Family leave, additional 6 days

Long Service leave after 5 years

Job summary

Catholic Healthcare in Queensland is seeking a dedicated administrator to support a care home. You will manage the fortnightly roster, assist with occupancy, and provide essential admin support to leadership, residents, visitors and staff.

A strong customer service focus and IT proficiency are required for success. The role offers a competitive salary in the $75,000–$85,000 range plus superannuation, and benefits typical of a not-for-profit employer.

Qualifications

• Proven administration experience in a busy role.
• Cert II or III in Business Administration or equivalent.
• IT skills and proficiency in Microsoft Office.
• Ability to work independently and in a team.
• Strong communication and interpersonal skills.
• Willingness to obtain Police Check and NDIS clearance.

Responsibilities

• Provide administrative support to home leadership team.
• Manage and publish the fortnightly roster, ensuring shifts are filled.
• Assist with occupancy of rooms.
• Create a welcoming home environment with strong customer service.

Skills

Administration

Communication

IT skills

Microsoft Office

Education

Cert II in Business Administration

Cert III in Business Administration

Tools

Humanforce

Job description

Location - Eastern Heights Base $75,000 - $85,000 depending on experience + Superannuation Not for profit employer, so you pay less tax! Exciting things are happening at Catholic Healthcare! We are celebrating 30 years of providing care and we now have 5000+ employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. Reporting to the Residential Manager, you'll be providing a high level of customer service, roster management and administrative support to employees, residents, visitors and guests within the home. This is a multi-faceted role requiring good time management, superb communication and strong administration skills. We use a variety of different systems so IT skills here are key.

Within this role you'll be responsible for:

• Providing strong administrative support to the home leadership team
• Managing the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees
• Assisting with occupancy of rooms
• Creating a welcoming home environment with a focus on delivering exceptional customer service

To be successful in this role you'll need

• A kind heart and genuine passion for providing high quality care to the elderly
• Proven administration experience in a busy role
• Cert II or III in Business Administration or something similar
• Ideally used Humanforce for shift/roster management
• Able to work independently and as part of a multi-disciplinary team
• Intermediate to Advanced proficiency in Microsoft Office applications - this will be tested
• Strong interpersonal and communication skills
• Ability to provide regular coaching and feedback for my team
• Willingness to apply for a Police Check and NDIS Clearance

What we can offer you

• Competitive salary
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Paid Parental leave
• Paid Family leave, additional 6 days
• Long Service leave after 5 years

A values-based organisation that welcomes applicants from all faiths and backgrounds.