Senior Admin & Operations Lead (Hybrid)

ADA Australia; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Flexible hybrid work arrangements

Employee Assistance Program

Autonomy and varied work

Job summary

ADA Australia is seeking a Senior Administration Officer to lead the administration function and support a small team across fleet, facilities and business systems in Queensland. The role covers coordinating office operations, reporting, onboarding and ongoing process improvements.

You will manage workload, supervise staff, and partner with multiple teams to ensure efficient services for older people and people with disability. Flexible hybrid work and meaningful community impact are offered.

Qualifications

• Experience supervising administrative staff or coordinating an admin team.
• Strong organisational skills and ability to manage competing priorities.
• Proven problem solving and quality focus in office operations.

Responsibilities

• Coordinating administration, reception and office support activities.
• Supervising Administration Officer and Receptionist/Administration Assistant.
• Allocating work, monitoring workloads and providing coaching.
• Managing fleet administration, servicing, registrations and e‑Tolls.
• Coordinating facilities maintenance, contractors and asset management.
• Providing backup for CRM reporting and systems administration.
• Coordinating software licences, IT equipment and onboarding for new starters.
• Identifying opportunities to improve processes and workflows.

Skills

Team leadership

Coordination

Stakeholder engagement

Microsoft 365

CRM systems

AI tools

Attention to detail

Communication

Education

Relevant qualifications in administration

Tools

CRM systems

AI tools

Microsoft 365

Job description

ADA Australia is seeking a Senior Administration Officer to lead the administration function and support a small team across fleet, facilities and business systems in Queensland. The role covers coordinating office operations, reporting, onboarding and ongoing process improvements.

You will manage workload, supervise staff, and partner with multiple teams to ensure efficient services for older people and people with disability. Flexible hybrid work and meaningful community impact are offered.