Senior Ad Ops Manager

Acast; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Acast is seeking an experienced Senior Ad Ops Manager to own the end-to-end post-sales lifecycle for AU/NZ campaigns across host-read, dynamic insertion, programmatic, sponsorship, branded podcast, and video.

Based in Australia, the role focuses on campaign management excellence, mentoring the Sydney Ad Ops team, and building scalable workflows with Sales, Revenue, Finance, Product and Engineering to drive revenue delivery.

Qualifications

• Proven experience owning the end-to-end post-sales lifecycle for advertisers/creators.
• Strong track record collaborating with local Sales Leadership on ops processes and launches.
• Ability to project manage Ad Operations initiatives and coordinate with Product/Engineering.

Responsibilities

• Oversee trafficking and end-to-end delivery of campaigns across direct and programmatic routes.
• Ensure campaigns meet contractual commitments and financial targets.
• Mentor the local Ad Ops team and build scalable workflows from sale to billing.
• Collaborate with Sales, Revenue, Finance, Product and Engineering to optimise execution and growth.
• Resolve delivery issues, targeting problems, feed errors, and reporting mismatches.

Skills

Post-sales ops

Team leadership

Cross-functional collaboration

Programmatic & direct ads

Billing & reconciliation

Job description

About Acast

Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any podcast app or listening platform.

About the role

We are looking for an experienced Senior Ad Ops Manager to drive operational excellence across our local Australian and New Zealand markets. Working as a key regional partner within our Global Team, you will take full ownership of the end-to-end post-sales ecosystem across host-read, dynamic insertion, programmatic, sponsorship, branded podcast, and video campaigns.

Based in Australia, you will focus on campaign management excellence and serve as a strategic bridge between local Sales, Content, Finance, Product, and Engineering building scalable workflows, driving revenue delivery, and mentoring our local team to ensure seamless campaign execution and world-class support for our Advertisers and Creators.

What you\'ll do

• Oversee trafficking and end-to-end delivery of host-read, dynamically inserted, programmatic, sponsorship, branded podcast, and video campaigns across direct and programmatic buying routes.

• Ensure campaigns deliver flawlessly against contractual commitments and financial targets.

• Oversee and mentor the local Ad Ops team in your market.

• Build scalable, automated workflows from sales > campaign booking > creative > trafficking > delivery > reporting > billing, while providing operational support to the Managing Director.

• Resolve underdelivery, tracking discrepancies, creative issues, targeting problems, feed errors, and reporting mismatches alongside internal Ad Tech and Engineering teams.

• Partner closely with Sales, Revenue, Finance, Product, and Engineering to optimize execution and support commercial growth across AU/NZ.

• Ensure all ad creatives and campaigns meet platform standards, brand-safety guidelines, legal requirements, and contractual obligations.

• Manage deal setups, inventory forecasting, sell-through rates, targeting, and measurement within all ad servers, SSP platforms, DSP integrations, and tracking tools.

Who you are

• Proven expertise overseeing the full post-sales lifecycle for Advertisers and Creators, executing and scaling campaign operations through automation and structured workflows alongside direct reports.

• Strong track record of collaborating with local Sales Leadership across AU/NZ on new Ad-Ops processes, product launches, and evolving tools to meet commercial market demand.

• Proven ability to project manage Ad Operations initiatives and act as a main regional point of contact for Product Managers and Engineering on proprietary platform development.

• Hands-on experience partnering closely with Finance to manage end-of-month billing and reconciliation processes, including resolving financial discrepancies and complex client queries.

• Specialist domain knowledge in troubleshooting across all delivery channels (Direct/PG/PMP/video), with expertise in advising clients and internal stakeholders on complex targeting and measurement solutions.

• Experience collaborating with global Ad Ops leads in maintaining training documentation and enforcing process consistency across internal and vendor teams.

• Prior experience mentoring team members within Ad Ops on technical and operational tasks is desirable.

Location

While we do operate with a high degree of trust and flexibility for our employees, the expectation for this role is to be present in our Sydney office Tuesday, Wednesday, and Thursday. Candidates should be within a commutable distance to accommodate this schedule. Monday and Friday are optional days but office attendance may occasionally be required.

Culture

Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different.

Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.

We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture.

We very much look forward to finding the next great person to join our cause!