Senior Accounts Receivable Officer

Accountability; Sydney; Hybrid; AUD 85,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Additional leave days

Hybrid working model

Modern Chatswood office near public交通

Career progression into leadership

Exposure to senior stakeholders

Process improvement projects

Supportive team culture

Ongoing training and mentoring

People-first culture

Job summary

Accountability in Chatswood, NSW is seeking a Senior Accounts Receivable Officer to own day-to-day AR operations and drive process improvements within a not-for-profit setting.

You will manage complex billing, reconciliations and collections, mentor junior staff and collaborate with operations to optimise revenue cycles and stakeholder relations. Hybrid work arrangement supports flexibility.

Qualifications

• Experience in Accounts Receivable, Collections or similar finance role.
• Proven ability to manage complex billing and reconciliation processes.
• Strong debtor management and customer account administration skills.
• Natural leadership qualities with mentoring capabilities.

Responsibilities

• Own the Accounts Receivable function and support day-to-day operations.
• Manage complex billing, payments, allocations, journals and adjustments.
• Monitor aged debtors and drive proactive collections.
• Handle escalated customer and stakeholder queries with professionalism.
• Perform reconciliations, reporting and month-end activities.
• Assist with government funding reconciliations and admin requirements.
• Maintain accurate financial records across multiple accounts.
• Collaborate with operational teams to resolve issues and improve outcomes.
• Identify opportunities to enhance systems, controls and processes.
• Provide guidance to junior staff as a senior team member.

Skills

Accounts Receivable

Leadership

Stakeholder management

Excel

Communication

Tools

ERP systems

Job description

Senior Accounts Receivable Officer

• $85k - $90k + Super + Salary Packaging | Chatswood NSW 2067 | 3 Days Hybrid
• End to end AR, be involved in process improvements & future leadership potential
• Join a purpose-driven, and award winning organisation within a collaborative team culture

Opportunity for an experienced AR professional to take ownership, build relationships, mentor others & position yourself for future leadership.

The Client

Join a respected not-for-profit organisation making a genuine difference in the lives of people across the community sector. With a strong focus on employee development, continuous improvement and collaboration, they are looking for a Senior Accounts Receivable Officer who can act as a key support within the finance team and help drive operational excellence.

This role will suit someone who enjoys taking initiative, improving processes and is looking to develop the commercial and leadership skills required for future management opportunities.

Benefits

• Salary packaging benefits to maximise your take-home pay
• Additional leave days offered annually
• Hybrid working model with flexibility to work from home
• Modern Chatswood office located close to public transport
• Clear career progression opportunities into team leadership and management
• Exposure to senior stakeholders across finance and operations
• Opportunity to contribute to process improvement projects
• Supportive and collaborative team culture
• Ongoing training, development programs and mentoring
• Work for an organisation recognised for its people-first culture and employee engagement

The Role

• Take ownership of the Accounts Receivable function and support day-to-day operations
• Manage complex billing, payments, allocations, journals, credits and account adjustments
• Monitor aged debtors and proactively manage collections activities
• Handle escalated customer and stakeholder queries with professionalism and empathy
• Perform reconciliations, reporting and month-end activities
• Assist with government funding reconciliations and administrative requirements
• Maintain accurate financial records across customer, bond and accommodation accounts
• Partner closely with operational teams to resolve issues and improve outcomes
• Identify opportunities to enhance systems, controls and processes
• Act as a senior team member, providing guidance and support to junior staff where required

The Person

• Experience within Accounts Receivable, Collections or a similar finance role
• Demonstrated experience managing complex billing and reconciliation processes
• Strong understanding of debtor management and customer account administration
• Natural leadership qualities with the desire to mentor and develop others
• Strong stakeholder management and communication skills
• Experience within Aged Care, Health Care, NFP or Retirement Living environments will be highly regarded
• Intermediate to advanced Excel skills
• Process improvement mindset with the ability to identify efficiencies
• ERP systems experience is advantageous