Senior Account Manager - Client Growth & Strategy

AKQA; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Job summary

AKQA in Sydney is seeking a Senior Account Manager to own and nurture a key client relationship. You’ll work with directors and multidisciplinary teams to lead complex, multi-discipline projects end to end, balancing relationship building with rigorous project management.

You’ll manage scope, timing and risk, keep teams aligned, and support growth of colleagues while delivering outstanding work. The role embraces a hybrid in-office model and a commitment to career development.

Qualifications

• Up to 5 years’ experience in a similar agency role.
• Strong strategic and commercial capability.
• Background working with retail clients in an agency environment is highly regarded.
• Clear, confident communicator with strong presentation skills.
• Sound budget ownership and financial reporting experience.
• Skilled in problem-solving, negotiation and risk management.
• Demonstrated ability to assist in identifying and developing new business opportunities.
• Team-first mindset and ability to collaborate across clients and agency partners.

Responsibilities

• Assist in monitoring and maintaining a strong pipeline of client growth opportunities.
• Contribute to generating ideas and actions to deliver tangible business results.
• Encourage a fearless, entrepreneurial approach to solving problems.
• Work with disciplines to provide clients with relevant insights on industry trends, best practice, benchmarks.
• Help drive and inspire a talented group of professionals, creating a culture of inclusion and teamwork.

Skills

Strategic and commercial capability

Communication skills

Budget ownership & reporting

Problem-solving & negotiation

New business development

Team collaboration

Job description

AKQA in Sydney is seeking a Senior Account Manager to own and nurture a key client relationship. You’ll work with directors and multidisciplinary teams to lead complex, multi-discipline projects end to end, balancing relationship building with rigorous project management.

You’ll manage scope, timing and risk, keep teams aligned, and support growth of colleagues while delivering outstanding work. The role embraces a hybrid in-office model and a commitment to career development.