Senior Account Manager

(AUS) Ecolab Pty Ltd; Townsville City; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Health and Well-being Subsidy of $250

Purchased Additional Annual Leave and

MY Days bonus leave program

Rewarding Bonus and Incentive programs

Staff Product Discounts

Access to Ecolab holiday house NZ

Employee Stock Purchase Plan

Job summary

Ecolab Pty Ltd in Townsville, QLD, is seeking a hands-on Account Manager for the Water Mining/Heavy division. You will build relationships, ensure service satisfaction, and use a consultative sales approach to introduce new technologies.

Preference for Townsville residents; role requires travel with overnight stays. Full and extensive training will be provided to support you in delivering effective process and water treatment solutions.

Qualifications

• Excellent communication and interpersonal skills to build relationships with internal & external customers.
• Good mechanical aptitude and a hands-on approach to service execution.
• Ability to work independently and remotely.
• Strong will to succeed and commit to ongoing learning and development.
• High commitment to Safety, Environment, Occupational Health and Quality.
• Background in sales and/or mineral process operations or water treatment.

Responsibilities

• Assist in servicing customers in the sector and support field trials of process reagents.
• Equipment testing, water sampling, chemical analysis and optimizing chemical treatment programs.
• Troubleshoot technical problems to ensure ongoing chemical treatment of process units and water facilities.
• Collaborate with Account Managers to gain new business via planning, prospecting and partnerships.
• Develop strong client relationships by delivering value-added service.
• Manage customer inventories and product delivery.
• Gain understanding of in-field processes and water treatment services.

Skills

Communication skills

Independent worker

Remote work ability

Job description

Every day, we make the world cleaner, safer and healthier protecting people and vital resources. Ecolab is the global leader in water, hygiene technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial and mining markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 47,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

About the role:

We are looking for a hands-on Account Manager looking to join our Water Mining/Heavy division in Townsville, Queensland. In this role you will be responsible for building effective and mutually beneficial relationships and ensuring customer satisfaction with our service delivery. You will use your consultative sales approach to build relationships by executing system assurance programs that meet their key business needs. With strong account leadership, you will also convert strategic competitive accounts and sell new technologies to current customers.

You will preferably live in the Townsville area as you will be working with our clients that are predominantly based in the region.

Critical to the role will be your ability to travel with overnight stays.

Full and extensive technical and sales training will be provided.

Key responsibilities will include:

• Assisting in the service of our customers in the sector and supporting field trials of process reagents.
• Equipment testing, water sampling, chemical analysis and ensuring the optimal application of chemical treatment programs.
• Assisting with the troubleshooting of technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations and water treatment facilities.
• Working with the direct assistance of our existing Account Managers to gain new business via focused planning, targeted prospecting, industry networking, and partnership with internal sales and support teams
• Developing strong client relationships by driving value added and focused service delivery.
• Managing customer inventories and product delivery
• Gaining a better understanding of our in-field process and water treatment services.

By nature, you will ideally demonstrate:

• Excellent communication and interpersonal skills to build relationships with both internal & external customers
• Good mechanical aptitude, delivering a hands-on approach to service execution and adding value
• The ability to work independently and remotely
• A tremendous will to succeed and continue your learning & development
• High commitment to Safety, Environment, Occupational Health and Quality.

Technically, you will preferably have:

• Successful background in sales and/ or have mineral process operations or water treatment experience
• Excellent problem-solving aptitude and strong mechanical and technical problem-solving ability.
• A background in technical / mechanical reasoning
• A driver's license

Some of the benefits you could enjoy:

• Flexible Working Arrangements
• Health and Well-being Subsidy of $250 per year
• Purchased Additional Annual Leave option and MY Days bonus leave program
• Rewarding Bonus and Incentive programs
• Attractive Staff Product Discounts
• Access to the Ecolab holiday house in Lake Taupo NZ
• Employee Stock Purchase Plan