Senior Account Manager

Narrative Talent; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Narrative Talent in Sydney is partnering with a global marketing communications agency to hire an Account Manager ready to step up, or a Senior Account Manager craving more autonomy and international exposure.

You’ll own client relationships, provide communications advice and oversee account performance while collaborating with social, content, creative and media specialists. The role offers growth across APAC markets in a dynamic, fast-paced environment.

Qualifications

• Approximately six years of PR or communications experience, ideally within an agency.
• Currently working at Account Manager or Senior Account Manager level.
• Experience across B2B tech, corporate, consumer or digital communications.
• Confident advising senior clients and leading day-to-day account relationships.
• Strong media judgement and a sound understanding of the Australian news agenda.
• Able to make technical, business or unfamiliar subjects clear and interesting.
• Experienced in leading teams, delegating work and developing junior talent.
• Commercially aware, with an understanding of budgets, resourcing and account growth.
• Interested in working across earned media, content, social and digital.
• Proactive and comfortable making decisions without close supervision.
• Collaborative and low ego, with the confidence to contribute to the wider agency

Responsibilities

• Leading day-to-day client relationships and becoming a trusted communications advisor
• Translating business objectives into PR and integrated communications programmes
• Overseeing media strategy, story development and proactive opportunities
• Providing direction and quality control across media materials, thought leadership and campaign content
• Leading client meetings and presenting clear recommendations
• Managing account delivery, budgets, resourcing and deadlines
• Coaching and developing junior team members
• Working with social, content, creative and digital specialists
• Identifying opportunities to grow client relationships across additional services and markets
• Contributing to pitches, proposals and new-business activity
• Using reporting and analysis to inform client recommendations
• Collaborating with colleagues across Australia and the agency’s international network

Skills

PR experience

Account management

Senior AM

Media judgement

Client leadership

Budget awareness

Team leadership

Earned media

Content strategy

Digital communications

Collaboration

APAC exposure

Job description

Narrative Talent is a founder-led specialist recruitment partner for PR and communications agencies across Australia and New Zealand, using trusted relationships, targeted search and live market intelligence to help clients hire well and talent make informed career decisions.

About Our Client

Our client is a global marketing communications agency with deep roots in B2B tech and a growing consumer portfolio.

In Sydney, the agency has evolved beyond its traditional PR foundations, building senior capability across social, content, creative and media. Its teams work together across disciplines and international markets to help global and high-growth businesses turn complex ideas into clear, relevant stories.

The Sydney office combines the reach, clients and career exposure of an international agency with the autonomy of a close-knit local team. The culture is flat, collaborative and entrepreneurial, giving senior people the freedom to make decisions, contribute ideas and influence how the agency develops.

While B2B tech remains central to the business, the continued growth of its consumer and integrated work gives people wider exposure and the opportunity to develop beyond a single sector or communications channel.

The Opportunity

Our client is looking for an experienced Account Manager ready to step up, or an established Senior Account Manager who wants more autonomy and international exposure.

This is a senior client and team leadership role. You’ll take ownership of client relationships, provide communications advice, oversee the quality and commercial performance of accounts and develop the junior people working alongside you.

You’ll also collaborate with social, content, creative and media specialists, contribute to new business and play a visible role in the continued growth of the Sydney office.

Previous B2B tech experience would be valuable, but it is not essential. The agency is open to strong talent from consumer, corporate or digital communications backgrounds who can bring sharp media instincts, confident client leadership and genuine curiosity about business and technology.

What You’ll Be Doing

• Leading day-to-day client relationships and becoming a trusted communications advisor
• Translating business objectives into PR and integrated communications programmes
• Overseeing media strategy, story development and proactive opportunities
• Providing direction and quality control across media materials, thought leadership and campaign content
• Leading client meetings and presenting clear recommendations
• Managing account delivery, budgets, resourcing and deadlines
• Coaching and developing junior team members
• Working with social, content, creative and digital specialists
• Identifying opportunities to grow client relationships across additional services and markets
• Contributing to pitches, proposals and new-business activity
• Using reporting and analysis to inform client recommendations
• Collaborating with colleagues across Australia and the agency’s international network

Who You Are:

• Approximately six years of PR or communications experience, ideally within an agency
• Currently working at Account Manager or Senior Account Manager level
• Experience across B2B tech, corporate, consumer or digital communications
• Confident advising senior clients and leading day-to-day account relationships
• Strong media judgement and a sound understanding of the Australian news agenda
• Able to make technical, business or unfamiliar subjects clear and interesting
• Experienced in leading teams, delegating work and developing junior talent
• Commercially aware, with an understanding of budgets, resourcing and account growth
• Interested in working across earned media, content, social and digital
• Proactive and comfortable making decisions without close supervision
• Collaborative and low ego, with the confidence to contribute to the wider agency

You do not need to arrive as a B2B tech specialist. What matters is your curiosity, your ability to understand a client’s business and your instinct for finding the story that will matter to its audience.

What You’ll Love

• Global clients, international collaboration and exposure to work across APAC
• The autonomy and influence that come with a close-knit Sydney team
• Genuine ownership of clients, teams and commercial account performance
• The opportunity to build B2B tech expertise within an agency growing its consumer work
• Broader experience across PR, content, social, creative and digital
• Direct access to senior leaders and the freedom to contribute ideas
• A flat, entrepreneurial culture where senior people can shape their contribution
• The chance to influence the continued growth of the Sydney business