Account Manager (213415)

Aquent; Sydney; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Small collaborative team

Ownership of clients and projects

Hybrid working with office days in CBD

Job summary

Aquent in Sydney is seeking a midweight Account Manager to bring greater ownership and closer-to-creative work. You’ll join a small Sydney CBD agency where the client and the creative team interact directly, without a heavy account management layer.

You’ll be at the center of briefs, shaping client needs, managing delivery and exploring creative collaboration across campaigns, content, video and print. Hybrid working with some days in the Sydney CBD office.

Qualifications

• Solid experience in account management, client services or a creative environment.
• Ability to manage client relationships and keep multiple projects moving.
• Understanding of creative processes and ability to brief designers and creatives.
• Strong presentation and communication skills.

Responsibilities

• Keep the whole project moving from brief through to delivery.
• Manage client relationships, scope projects, timelines and budgets.
• Coordinate designers and creatives, brief suppliers and present work.
• Contribute ideas and get involved creatively when appropriate.

Job description

If you're a midweight Account Manager with a few years' experience and you're looking for a role that gives you more variety, more ownership and a chance to get closer to the creative work, this one is worth a look.

You'll be joining a small creative agency in Sydney CBD where there's no big account management layer sitting between the client and the creative team.

You'll be right in the middle of it.

Taking briefs, working out what the client actually needs, helping shape the creative response, working with designers and creatives, managing the project, presenting the work and seeing it all the way through to delivery.

And the work itself is far more interesting than your standard day-to-day account management role.

You could be working on a major B2B campaign one day, then helping bring an internal conference to life, working on case study videos, staff-to-camera content, social campaigns, go-to-market materials or brand and internal communications.

There's plenty of variety, and because the team is small, you'll have the opportunity to get involved rather than being boxed into one part of the process.

Why this role?

• A small, genuinely collaborative team of around 12 people
• A flat, low-ego environment where people are encouraged to put their hand up and take responsibility
• Real ownership of your clients and projects from brief through to delivery
• The opportunity to build on your account management experience while developing your creative skills
• Work across design, campaigns, content, video, digital and print
• A B Corp certified business with a strong focus on sustainability
• Exposure to a mix of creative and sustainability projects
• A team that is embracing AI and automation to reduce the grunt work and create more time for better thinking
• Hybrid working, with Monday and Friday generally from home and Wednesday and Thursday in the Sydney CBD office
• Flexible working hours with core hours of 10am-4pm
• An early finish on Fridays
• Floating public holidays and a culture that genuinely values work-life balance
• Learning and development support

What will you be doing?

• You'll be the person keeping the whole thing moving.
• You'll manage client relationships, take and shape briefs, scope projects, manage timelines and budgets, coordinate designers and creatives, brief suppliers, present work and make sure everything gets delivered to a high standard.
• You'll also have the opportunity to get involved creatively.
• That might mean helping develop a campaign idea, putting together a presentation, creating a simple social asset, working on content or bringing your own ideas to the table.
• The expectation isn’t that you're a designer. It's that you're interested in creative work and want to be part of the process.

What are they looking for?

Someone who:

• Has solid experience in account management, client services or a creative/design environment
• Is confident managing clients and building strong relationships
• Is highly organised and good at keeping multiple projects moving
• Understands how a creative process works
• Can take a brief and turn it into a clear plan
• Is comfortable working with designers, creatives and other specialists
• Can present confidently and communicate clearly
• Has a strong eye for creative work and enjoys contributing ideas
• Is proactive and comfortable taking responsibility
• Enjoys working in a small team where everyone gets involved

You don't need to be overly senior. They're looking for someone with good experience behind them who is ready for a new challenge and wants a role where they can have more ownership and get closer to the work.

Visa & eligibility

Only candidates with valid Australian work authorisation and who are currently located in Sydney will be considered for the role.