Senior Account Manager

Impact Talent; Brisbane; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid working arrangements

Laptop and phone provided

Structured induction

Training and development

Job summary

Impact Talent is seeking a senior commercial broker to lead a small client-facing team. You will manage a portfolio of large commercial clients, drive new business, and mentor junior staff. This role requires a confident, relationship-focused professional who thrives on front-line client engagement.

You'll work with long-standing colleagues, share knowledge, and contribute to growth through strategic placements, renewals and market negotiations. Hybrid work and structured induction are offered.

Qualifications

• Senior-level commercial broking experience.
• Confident in front of clients with a real appetite for new business.
• Outgoing personality and a team-first mindset.
• Winbeat experience is a plus.
• Construction experience is highly regarded.
• Tier 1 RG146 compliant.

Responsibilities

• Manage and grow a commercial portfolio of larger commercial clients.
• Lead your team and share the workload.
• Get on the phone and out to meetings with clients.
• Find and write new business.
• Handle renewals, placements and market negotiations.
• Work closely with the in-house claims team.

Skills

Senior broking experience

Client facing

Business development

Team leadership

RG146 compliance

Construction industry knowledge

Winbeat experience

Tools

Winbeat

Job description

Most brokerages say they back their people. This one proves it. Every senior in the business started at the bottom and grew their career here.

The role

You'll lead a small team. You'll own a portfolio of around $700k to $800k, looking after the larger and more complex clients in the book.

This isn't a desk-bound servicing role. The business wants a senior who gets in front of clients, builds relationships and goes after new business.

You'll work alongside long-standing team members who have been with the business for 20 years. There's plenty of knowledge in the room, and people share it.

What you'll do

• Manage and grow a commercial portfolio of larger commercial clients
• Lead your team and share the workload
• Get on the phone and out to meetings with clients
• Find and write new business
• Handle renewals, placements and market negotiations
• Work closely with the in-house claims team

The business

• A commercial brokerage organised into small client-facing teams
• Specialist schemes, domestic and claims support in-house, so you can focus on your clients
• A good mix of senior and junior staff, with resources shared across teams

The culture

This is a team that asks for help and gives it. Leadership is supportive and encourages learning. Mistakes are treated as learning, not as a reason to point fingers.

• EOFY, Christmas and Melbourne Cup celebrations
• Quarterly off-site team events
• A staff-run Culture Club that plans the social calendar
• Clear career paths and real internal mobility

What's in it for you

• Hybrid working arrangements
• Laptop and phone provided
• Structured induction covering compliance, systems and workflow
• Training and development that's actively encouraged, not just allowed

What you bring

• Senior-level commercial broking experience
• Confidence in front of clients and a real appetite for new business
• An outgoing personality and a team-first mindset
• Winbeat experience is a plus
• Construction experience is highly regarded
• Tier 1 RG146 compliant