Senior Account Executive - Strata

Marsh Risk; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Job summary

Marsh Risk is seeking a Senior Account Executive to join the Affinity - Strata team, supporting growth within a nominated portfolio. The role focuses on cultivating client relationships, delivering exceptional service, and administering risk and insurance programs, with collaboration across Marsh teams.

The position demands strong client service, insurance broking expertise, and proactive business development. Hybrid work with office presence in Melbourne or Sydney is required.

Qualifications

• Tier 1 Insurance Broking qualification or higher.
• 3+ years in general lines insurance broking.
• Clear and effective communication skills with strong dedication to client service.
• Ability to work independently within a multi-skilled team.
• Proven ability to manage workloads, meet deadlines and manage time effectively.
• Skilled in problem-solving and creative thinking.

Responsibilities

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Adhere to Marsh quality practices, including following all Marsh procedures.
• Work closely with insurer partners to negotiate favourable solutions for clients.

Skills

Client relationship management

Communication skills

Independence

Time management

Problem solving

Thrives under pressure

Education

Tier 1 Insurance Broking qualification

Job description

We are seeking a talented individual to join our Affinity - Strata Team at Marsh Risk. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Account Executive, you will play a crucial role in contributing to the growth objectives of Honan by assisting with managing and developing business within a nominated portfolio in our Strata team. Your primary responsibility will be to cultivate strong client relationships and provide exceptional client service, including ongoing client engagement, meticulous risk and insurance program administration, provision of technical expertise, and active participation in business development initiatives. You will also collaborate closely with various departments within Marsh.

A business of Marsh, Honan is a leading provider of Strata Insurance & Risk Solutions, committed to delivering exceptional service and innovative insurance solutions to our clients. We are currently seeking a motivated and dynamic individual to join our team.

We will count on you to:

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Adhere to Marsh quality practices, including following all Marsh procedures.
• Work closely with insurer partners to negotiate favourable solutions for clients.

What you need to have:

• Tier 1 Insurance Broking qualification or higher
• At least 3+ years in general lines insurance broking.
• Clear and effective communication skills with strong dedication to client service, with a knack for anticipating and exceeding client needs.
• Ability to work independently within a multi-skilled team.
• Proven ability to thrive under pressure, manage workloads, meet deadlines, and manage time effectively.
• Skilled in problem-solving and creative thinking.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

About Us:

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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