Account Executive

Marsh; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Professional development opportunities

Inclusive company culture

Career opportunities and benefits

Job summary

A global insurance firm in Melbourne is seeking an Account Executive to manage a client portfolio within their Strata team. This hybrid role requires strong interpersonal and organizational skills, with a focus on client service excellence. The ideal candidate will have a Tier 1 Qualification and relevant experience in the insurance industry and will thrive in a team-centric environment. Opportunities for professional development and a supportive culture await the successful applicant.

Qualifications

• Demonstrated experience within the insurance industry.
• A team player with solid working relations with colleagues and clients.
• Proficient in managing client expectations.
• Strong interpersonal skills suitable for relationship building.
• Time management and organisational capabilities.
• Proficiency in managing client expectations and delivering on service commitments.

Responsibilities

• Meet and exceed service standards in client service agreements.
• Proactively identify and meet client needs.
• Negotiate solutions with insurer partners.
• Adhere to Marsh quality practices and procedures.
• Collaborate with insurer partners to negotiate favourable client solutions.

Skills

Insurance industry experience

Interpersonal skills

Time management

Organizational skills

Client relationship management

Education

Tier 1 Qualification

Job description

Join to apply for the Account Executive role at Marsh.

This position is based in Melbourne and is a hybrid role requiring at least three days a week in the office.

As an Account Executive, you will contribute to the growth objectives of Honan by managing and developing business within a nominated portfolio in our Strata team.

Responsibilities

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Adhere to Marsh quality practices, including following all Marsh procedures.
• Work closely with insurer partners to negotiate favourable solutions for clients.

Qualifications

• Tier 1 Qualification
• Demonstrated experience within the insurance industry
• A team player who naturally maintains solid working relations with colleagues, external clients, and broader industry market segments.
• Strong interpersonal skills with the ability to build and maintain relationships at all levels.
• Time management and organisational skills
• Proficiency in managing client expectations and delivering on service commitments.

What makes you stand out

• Previous experience within Strata

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.