Senior Access & Compliance Officer

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW in Sydney, NSW, is seeking a highly organised information access professional. You will manage access applications and disclosures under the Government Information (Public Access) Act 2009 and related privacy laws to help the organisation meet its statutory obligations.

Working with applicants, internal teams and external stakeholders, you will provide guidance, draft determinations, and maintain records.

Qualifications

• Knowledge of information access and privacy legislation (GIPA Act, Privacy and Personal Information Protection Act, HRI Act)
• Strong research, analytical and problem-solving abilities
• Excellent written and verbal communication skills, with the ability to produce high-quality correspondence and guidance
• Discretion and ability to handle confidential information, with sound judgement in a fast-paced environment

Responsibilities

• Manage access applications and information disclosures under NSW privacy laws.
• Coordinate information access decision-making with applicants, internal teams, and external stakeholders.
• Prepare high-quality correspondence, draft determinations, and maintain records/reporting on access and privacy matters.
• Contribute to legislative advice, research and case law analysis to support informed decisions.

Skills

Information access knowledge

Privacy legislation

Research and analysis

Problem solving

Written and verbal communication

Job description

Transport for NSW - Sydney International Airport NSW

If you're after impact, there's no other organisation in Australia that delivers work on this scale.

You'll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

Be responsible for managing access applications, statutory notices and information disclosures under the Government Information (Public Access) Act 2009 (NSW), Privacy and Personal Information Protection Act 1998 (NSW) and Health Records and Information Privacy Act 2002 (NSW), helping ensure the organisation meets its legislative and compliance obligations.

You'll work closely with applicants, internal business areas across the Transport agencies and external stakeholders to manage the information access decision-making process, providing clear communication and guidance throughout. As part of a collaborative team, you'll contribute to legislative advice, undertake research and statutory interpretation, and support informed decision-making through fact-finding and case law analysis.

You'll coordinate the collection, assessment and analysis of information required to respond to access applications and informal requests, prepare high-quality correspondence and draft determinations, and maintain accurate records, reporting and tracking of access and privacy matters to support compliance and operational outcomes.

For more information on this position and business unit, view the role description and information pack.

About you

You are a highly organised and discreet professional with strong knowledge of information access and privacy legislation, complemented by excellent research, analytical and problem-solving skills. You can assess complex issues, make sound recommendations and apply good judgement in a fast-paced environment.

You are a confident communicator with well-developed written and verbal communication skills, capable of producing high-quality correspondence, building effective relationships and negotiating positive outcomes. You have strong organisational and time management skills, enabling you to prioritise competing demands and meet strict deadlines.

You are proactive, customer-focused and able to use initiative while maintaining a high level of confidentiality, discretion and professionalism. Experience or knowledge of the GIPA Act or other relevant legislation is essential.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

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Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.