Senior Contract Officer

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

Transport for NSW is seeking a contract management professional to coordinate administration of service contracts within the Light Rail & Ferry Contracts Partnerships team at Sydney. The role focuses on documentation, reporting, and stakeholder coordination to ensure timely and accurate contract activities.

You will monitor obligations and performance, support service provider relationships, and contribute to governance initiatives to improve service delivery and value for money.

Qualifications

• Experienced contract management professional with rail/public transport background.
• Strong understanding of governance, compliance and contract obligations.
• Ability to coordinate documentation, reporting and performance information.

Responsibilities

• Coordinate contract administration activities including maintaining records and contract information.
• Manage information requests between service providers, internal teams and stakeholders.
• Monitor contractual obligations, milestones and performance, escalating issues as needed.
• Prepare reports, briefings and correspondence related to contract performance and operations.
• Coordinate meetings with service providers and internal stakeholders.
• Analyze contract and performance information to identify trends and risks.
• Support management of service provider relationships and routine contractual matters.
• Contribute to contract governance and continuous improvement for value for money.

Job description

Transport for NSW – Sydney International Airport NSW

You're a skilled communicator who enjoys collaborating with others.

You're called upon to help decision makers identify the options that best match their objectives. This is your opportunity to deliver exceptional services to the people of NSW, create innovative solutions, and foster strong partnerships.

In this role, you'll:

Join our Light Rail & Ferry Contracts Partnerships team where you will play a key role in coordinating the administration and day-to-day management of service contracts, helping ensure contract activities, documentation, reporting and stakeholder requirements are managed accurately and efficiently.

Your role will see you working with internal stakeholders and with transport service providers to coordinate information, monitor contractual obligations and performance, maintain records and support the timely resolution of contract and operational matters. You will balance strong administrative coordination with practical contract management to help deliver effective services and positive customer outcomes.

You will:

• Coordinate contract administration activities, including maintaining records, documentation, correspondence and contract information.
• Manage information requests and responses between service providers, internal teams and other stakeholders.
• Monitor contractual obligations, milestones and performance requirements, escalating emerging issues or risks where appropriate.
• Prepare reports, briefings, correspondence and advice relating to contract performance, compliance and operational matters.
• Coordinate meetings, forums and follow-up activities with service providers and internal stakeholders.
• Analyse contract and performance information to identify trends, risks, non-compliance and opportunities for improvement.
• Support the management of service provider relationships and the resolution of routine contractual and operational matters.
• Contribute to contract governance processes and continuous improvement initiatives that strengthen service delivery, performance and value for money.

This is a permanent full-time position offering hybrid working options from our Elizabeth Street, Sydney office.

For more information on this position and business unit, view the role description and information pack.

About you

You are an experienced contract management professional with a strong background working within rail, public transport, transport or a similar complex operational environment.Your experience managing or administering contracts gives you a practical understanding of contractual obligations, provider performance, governance, compliance and the coordination required to keep contract activities on track.

Your ability to manage contract documentation, reporting, correspondence and performance information allows you to maintain accurate records while coordinating multiple priorities and stakeholders. You are confident analysing information, identifying emerging issues and following up actions to support effective contract and service delivery.

You are a collaborative and organised professional who builds effective relationships with service providers, operational teams and internal stakeholders. Your communication skills, attention to detail and ability to work within a fast-paced environment enable you to manage competing priorities while ensuring contractual and administrative requirements are delivered accurately and on time.

Whilst exposure to rail, public transport or a similar industry is not essential, it will be highly regarded.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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